Director, Market Intelligence & Commercial Analytics

Responsibilities

• Lead the development and continuous improvement of West’s market intelligence and commercial analytics capabilities, including models, dashboards, and reporting tools that support strategic and commercial decision-making.
• Assimilate and synthesize internal enterprise data sources and external market, customer, competitive, and broader pharmaceutical market intelligence to assess market trends, market dynamics, market sizing and segmentation, demand signals, competitive activity, and business risk.
• Support business strategic planning, monthly business reviews, forecasting, and executive decision-making by delivering clear, data-driven insights and recommendations based on market surveillance.
• Lead and develop a high-performing team through effective delegation, coaching, prioritization, and empowerment, ensuring strong execution and sustainable bench strength.
• Building capability in analytics, insight generation, executive communication, and consultative partnership, including the development of relevant tools.
• Partner closely with Strategic Marketing, Product Management, Pricing, Commercial, Finance, Planning, and other cross-functional leaders to inform portfolio strategy, new product development, go-to-market decisions, pricing, and investment prioritization.
• Translate complex analytics, market signals, and business implications into clear, audience-appropriate narratives that inform executive decision-making and commercial action.
• Apply deep understanding of pharmaceutical and/or biopharmaceutical market dynamics to shape market intelligence priorities, interpret external signals, and guide strategic recommendations.
• Establish best practices for market surveillance, market assessment, forecasting support, data governance, model development, and the effective use of internal and external data sources across the organization, in partnership with key functions.
• Demonstrate adaptability and initiative in ambiguous and challenging situations.

Requirements

• Bachelor’s degree in Economics, Business, Data Science, Engineering, Analytics, or a related field.
• At least 10 years of experience in market intelligence, commercial analytics, business analytics, strategy, or related disciplines.

Preferred

• Demonstrated leadership strength, including the ability to delegate effectively, develop talent, and deliver through others in a complex matrixed organization.
• Demonstrated ability to hire, lead, coach, and develop team of analytics and data science experts.
• Understanding of the pharmaceutical market, including manufacturer dynamics, injectable drug pipelines, customer and channel structures, competitive activity, and factors influencing demand across the injectable drug and delivery landscape; ability to drive data analytics in these areas
• Strong knowledge of market intelligence, market surveillance, market assessment, forecasting, segmentation, pricing, and competitive analysis.
• Proficient in predictive modeling and the application of modern AI/ML techniques to develop data-driven insights, forecasts, and business solutions.
• Basic understanding of drug molecule-level scientific information and terminology, with the ability to interpret relevant scientific and technical data in support of business and market analysis.
• Experience working with both structured and unstructured datasets, including the ability to integrate, analyze, and derive actionable insights from diverse data sources.
• Familiarity with data sources, analytics, visualization platforms, and related technologies to direct technical work and engage credibly with expert practitioners, including:
• Working knowledge of SAP and Customer Relationship Management (CRM) systems, with the ability to leverage enterprise data from these platforms for commercial analytics and decision-making.
• Cloud technologies, including SQL for data extraction, transformation, analysis, and reporting.

Benefits

• Generous Paid Time Off (PTO): Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively.
• Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.
• Recognition & Rewards: Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.
• This position offers relocation assistance.