Responsibilities

• Lead the Marketing IT delivery team (ex - Sr. Delivery Manager, Solution Architect, Technical Lead, Business Analyst, and additional supporting resources).
• Help define and own the Marketing IT roadmap aligned to enterprise architecture, digital strategy, and business priorities.
• Oversee delivery and operations of MarTech initiatives by partnering with cross-functional teams - Marketing, Customer Experience, Data & Analytics, Stores, IT and Security teams to deliver seamless solutions.
• Manage program budgets, forecasts, and reporting. Ensure projects are delivered on time, within scope, and on budget.
• Establish governance, metrics, and reporting for program execution.
• Manage vendor relationships. Lead RFPs, contract negotiations, and ongoing vendor performance reviews.
• Provide oversight of solution design and maintain a focus on quality, compliance, and customer privacy.
• Ensure compliance with security, privacy, and regulatory requirements.
• Evaluate emerging technologies such as AI/GenAI for marketing and drive pilots and adoption.

Requirements

• Bachelor's degree or equivalent experience. Master's degree is a plus.
• 10-15 years of progressive IT leadership experience, with at least 7+ years in Marketing Technology and Retail IT.
• Proven track record of delivering complex, cross-functional MarTech implementations
• Knowledge of data privacy, security, and compliance practices.
• Demonstrated IT leadership skills and experience. Experience of managing a team with up to 5 direct reports.
• Experience working in Retail is preferred.
• Demonstrated success in vendor/SI management and large-scale program delivery.
• Ability to build and maintain strong cross-functional partnerships at all levels of the organization.
• Demonstrated ability to communicate technical information in a condensed manner to various stakeholders verbally and in writing.
• Ability to perform under pressure and manage multiple priorities with competing demands for resources.