Responsibilities

• Manage and grow a portfolio of broker and FMO relationships, serving as their primary point of contact for enrollment support, education, and co-marketing
• Coordinate with health plan partner liaisons (SCAN, Alignment, etc.) on growth initiatives, directory accuracy, and IPA visibility
• Identify and onboard net-new broker relationships with demonstrated Medicare Advantage book of business in target geographies
• Build and maintain community referral pipelines through senior centers, CBOs, faith organizations, pharmacies, and ancillary providers
• Own and update the growth dashboard — tracking membership trends, broker attribution, geo-penetration, and churn on a regular cadence
• Surface provider-side issues identified through broker and plan relationships and facilitate resolution through MSO operational and clinical teams
• Identify and recruit prospective providers to join the network, coordinating with operations to support onboarding and credentialing
• Represent Akido at broker events, community health fairs, enrollment events, and culturally-targeted outreach programs across SoCal
• Collaborate with quality and clinical teams to translate Stars and HEDIS performance into broker- and community-facing value narratives
• Support payer contracting leadership with market intelligence, competitive analysis, and enrollment projections
• Present monthly growth performance to senior leadership with variance analysis and forward-looking recommendations

Requirements

• 7+ years in healthcare business development, IPA/MSO growth, health plan sales, or broker relations (preferred)
• 3+ years in a director or senior manager capacity (preferred)
• Deep familiarity with the Southern California Medicare Advantage landscape (preferred)
• Established relationships with SoCal brokers, FMOs, or health plan partner teams (preferred)
• Fluency in MA mechanics — product structures, broker compensation, CMS enrollment rules, and network adequacy standards (preferred)
• Proven track record building and managing a business development pipeline with measurable enrollment outcomes
• Ability to build and own growth pipeline models and enrollment forecasts
• Comfortable working across MSO, medical group, finance, and payer contracting teams
• Experience with CRM tools, enrollment reporting, or health plan portals
• Executive-level communicator — effective in broker offices, community settings, and board rooms
• Bilingual English/Spanish strongly preferred; additional SoCal community languages a plus
• Bachelor's degree required; MBA or MHA preferred

Preferred

• - Deep familiarity with the Southern California Medicare Advantage landscape (preferred)
• - Established relationships with SoCal brokers, FMOs, or health plan partner teams (preferred)
• - Fluency in MA mechanics — product structures, broker compensation, CMS enrollment rules, and network adequacy standards (preferred)

Benefits

• Health benefits include medical, dental and vision
• 401K
• Long-term disability
• Unlimited PTO
• Life insurance
• Paid Leave Program