Director, Integrated Brand Marketing and Channel Strategy

Chicago, IL (On-site)

$187K/yr – $257K/yrDirector/Executive8+ years expFull time

Posted 1 day ago

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Job Summary

Own the design and execution of integrated multichannel campaigns for a global payment network, guiding strategy, budget optimization, enablement, and agency partnerships.

  • Lead cross-channel strategy and campaign execution tied to brand positioning
  • Optimize budget allocation and channel ROI across paid and owned media
  • Enable sales and GTM teams with playbooks, narratives, and outreach assets

Job Description

Responsibilities

  • Campaign Strategy & Execution: Partner with Strategy, Content, and Creative teams to translate core network brand positioning into high-converting campaign themes and integrated channel assets
  • Omnichannel Leadership: Lead channel strategies across web, social, paid media, and partner channels, establishing an integrated roadmap aligned with broader network marketing and enterprise goals
  • Budget & Channel Optimization: Define optimal channel mixes and manage budget allocations across paid search, paid social, display, and web properties to maximize ROI
  • Enablement & Alignment: Collaborate with Sales Enablement and Go-To-Market teams to equip internal stakeholders with brand narratives, launch playbooks, pitch decks, and client outreach assets
  • Agency & Vendor Management: Oversee agency partners, media buyers, and vendors to ensure top-tier execution, contract value, and business performance.
  • Team Leadership: Build, lead, and mentor a high-performing team of channel specialists and campaign managers
  • Market Intelligence: Continuously benchmark best-in-class B2B/B2C marketing tactics and track the competitive payments landscape to continuously innovate our marketing engine

Requirements

  • High School Diploma, GED or equivalent certification
  • At least 8 years of experience in brand marketing, product marketing, or channel management within financial services or payment networks

Preferred

  • Bachelor’s or Master’s Degree in Marketing, Communications or Business
  • 9+ years of experience leading integrated marketing campaigns within a global payment network or fintech environment
  • Demonstrated success operating within regulated financial, legal, and compliance environments
  • Experience managing multi-million dollar paid media budgets and leading creative/media agency relationships

Benefits

  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.
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Capital One

3.8 Glassdoor

At Capital One, we're making things better for our customers and associates through innovation and collaboration. We were founded on the belief that everyone deserves financial freedom—and are dedicated to a world where all have equal opportunity to prosper. Banking is in our DNA, but we are so much more than a bank. We always think about what’s next—and how we can bring our customers the tools needed to improve their financial lives. Your ideas, experiences and skills will help make banking better. You’ll be part of a supportive culture while earning amazing benefits. That’s life at Capital One. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. View our Social Media Community Guidelines https://www.capitalone.com/digital/social-media/

Founded in 1994
McLean, Va, US
62K employees (2,158 in marketing)
67% recommend to a friend
80% CEO approval

Traffic Signals

Monthly Visitors
127.9M
Monthly Google Ads Budget
$12.3M
Traffic Source Mix
Search
16.9%
Direct
77.4%
Referral
3.7%
Social
1.2%
Paid
0.6%

Headcount Trend

Current headcount: ~81.6K

Marketing Team

Marketing Team Size
1,388 (2% of company)
Median Career Experience
17.5 years
Median Tenure
7.3 years
Marketing Roles Posted (Last 30 Days)
32

Funding

Total Funding
$5.5B
Last Raise
$2.8B
Post IPO Debt, 6 months ago

Funding History

  • Sep 2025
    Post IPO Debt • $2.8B
  • Jan 2025
    Post IPO Debt • $1.8B
  • May 2023
    Post IPO Equity • $954M

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