Responsibilities

• Serve as the primary strategic advisor and day-to-day contact for assigned healthcare clients.
• Develop annual marketing strategies, campaign plans, budgets, and growth initiatives aligned with client objectives.
• Present strategic recommendations, marketing plans, performance reports, and analytics to client leadership.
• Identify opportunities to expand agency services and deepen client relationships.
• Ensure exceptional client service while proactively resolving issues and exceeding expectations.
• Coach, mentor, and support healthcare outreach team members as assigned.
• Assist with onboarding and training new employees.
• Conduct one-on-one meetings, ride-alongs, and performance evaluations when supervising outreach staff.
• Promote collaboration, accountability, and continuous improvement across the team.
• Build and maintain relationships with physicians, practice managers, administrators, referral coordinators, and other healthcare stakeholders.

Requirements

• Bachelor's degree in Marketing, Business, Communications, Healthcare Administration, or a related field preferred.
• 7–10+ years of experience in healthcare marketing, healthcare account management, physician outreach, healthcare business development, or a related client-facing role.
• Demonstrated success building relationships with physicians, healthcare executives, administrators, and practice leaders.
• Strong strategic marketing, business development, and client management skills.
• Experience interpreting CRM data, referral analytics, and marketing performance metrics.
• Excellent presentation, communication, and relationship-building abilities.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with CRM systems, project management platforms, and marketing technologies.
• Leadership experience preferred.
• Valid driver's license and willingness to travel regularly for client meetings, physician outreach, and industry events.

Preferred

• Leadership experience preferred.