Director, Global Digital Growth & Channel Experience 

Responsibilities

• Define the Digital Channel Experience Vision
• Establish what “best-in-class” looks like across all digital channels and touchpoints
• Define standards for product detail pages (PDPs), brand presentation, and digital merchandising
• Ensure consistency and differentiation across retailer, marketplace, and owned channels
• Own Cross-Channel Performance Outcomes
• Drive improvements in discoverability, conversion, and digital shelf performance
• Partner with Commercial, Marketing, and Digital teams to align on channel strategies
• Define KPIs and performance frameworks across all digital endpoints
• Evolve Presence in Emerging Channels
• Lead strategy for AI-driven discovery, agentic commerce, and new digital ecosystems

Requirements

• 10+ years of experience in digital product management, eCommerce, digital marketing, or omnichannel commerce, with demonstrated progression into senior product or business leadership roles
• Proven ability to define product vision, roadmap, and success measures for digital experiences that span multiple channels, business functions, and technology platforms
• Experience operating as a strategic partner to senior business leaders across Commercial, Marketing, Digital, Creative, Technology, and/or Category teams
• Strong understanding of digital shelf performance, PDP optimization, content syndication, channel requirements, and the role of product content and data in driving conversion and discoverability
• Demonstrated ability to influence cross-functional teams without direct authority, align competing priorities, and translate business needs into scalable digital capabilities
• Experience evaluating or shaping digital tools, platforms, integrations, or operating processes that support channel execution at scale
• Familiarity with emerging digital and AI-driven commerce environments, including AI search, agentic commerce, and evolving consumer discovery behaviors

Preferred

• Demonstrates the seniority, executive presence, and business integration needed to serve as a credible counterpart to business leaders and strategic partners
• Outcome-oriented, focused on business impact rather than platform ownership
• Strong external perspective on digital trends, channels, and consumer behavior
• Able to influence without direct control across commercial, marketing, and technical teams
• Capable of balancing strategic vision with tangible execution

Benefits

• Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.