Director of External Affairs and Strategic Communications

San Francisco, CA (Hybrid)

$125K/yr – $140K/yrDirector/Executive7+ years expFull time

Posted 7 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own civic and media positioning for a cultural institution, coordinating external voice across arts, policy, and donor audiences while overseeing crisis-ready communications and consistency with marketing, fundraising, and exhibitions.

  • Public affairs ownership: build relationships with civic leaders, influencers, and high-level forums to shape conversations at the arts-civic life intersection.
  • Media and reputation: lead media strategy, relationships with outlets and journalists, and proactive crisis and reputation management.
  • Integrated storytelling: align communications with institutional priorities to move awareness and stakeholder behavior while ensuring cross-department messaging coherence.

Job Description

Responsibilities

  • Cultivate and manage relationships with civic leaders, cultural influencers, and key voices across the arts, policy, and public sectors.
  • Position the museum as an active and respected participant in civic and cultural discourse, engaging individuals and organizations that shape policy and public opinion.
  • Identify opportunities for the museum and Director & CEO to contribute to and shape conversations at the intersection of arts, culture, and civic life.
  • Represent the museum in high-level external forums, strengthening its visibility, credibility, and influence within the broader cultural ecosystem.
  • Oversee all public relations activities, including community, city government, and stakeholder events and communications.
  • Track and monitor shifting public discourse, media coverage and other external conversations to manage reputation and identify potential issues.
  • Partner with the Marketing and Branding team to position the museum as an essential arts & culture destination and to articulate the museum’s public narrative, ensuring consistency across exhibitions, programs, fundraising initiatives, and partnerships.
  • Develop and execute a comprehensive communications strategy aligned with institutional priorities that strengthens relationships with external stakeholders, especially donors and civic partners. Measure the impact of communication efforts against predefined goals , focusing on actionable outcomes such as shifts in awareness and behavior.
  • Own the museum's media strategy. Develop and maintain relationships with key media outlets, journalists, and industry influencers; manage media inquiries and coordinate interviews with the Director & CEO and other spokespeople within the museum.
  • Research competitor public relations / communications campaigns and industry trends.
Asian Art Museum logo

Asian Art Museum

3.6 Glassdoor

Located in the heart of San Francisco, the museum is home to one of the world’s finest collections of Asian art, boasting more than 18,000 awe-inspiring artworks ranging from ancient jades and ceramics to contemporary video installations. Dynamic special exhibitions, cultural celebrations and public programs for all ages provide rich art experiences that unlock the past and spark questions about the future.VISIONWhere experiences of Asian and Asian American art and cultures inspire and connect us all.MISSIONThe Asian Art Museum celebrates, preserves, and promotes Asian and Asian American art and cultures for local and global audiences. We provide a dynamic forum for exchanging ideas, inviting collaboration, and fueling imagination to deepen understanding and empathy among people of all backgrounds.

Founded in 1966
San Francisco, California, USA
252 employees (76 in marketing)
53% recommend to a friend
47% CEO approval

Traffic Signals

Monthly Visitors
132.6K
Monthly Google Ads Budget
$419
Traffic Source Mix
Search
57.9%
Direct
33.7%
Referral
6.5%
Social
1.3%
Paid
0.4%

Headcount Trend

Current headcount: ~252

Marketing Team

Marketing Team Size
19 (8% of company)

Recent News