Responsibilities

• Serve as a key community leader dedicated to enhancing the overall resident experience through engaging events, meaningful programs, and impactful communications.
• Develop and implement a comprehensive strategy for community programming, events, community space activation, communications, and partnerships aligned with the community’s mission, vision, and values.
• Identify and implement ways to activate community spaces, ensuring they are dynamic, welcoming, and utilized to their fullest potential through diverse programs, pop-up events, and creative initiatives.
• Incorporate arts and cultural elements into programming that reflects and celebrates the community’s identity.
• Provide strategic guidance to the Board of Directors on long-term programming, space utilization, and communication initiatives.
• Lead and support a high-performing team responsible for planning and executing events, programs, and daily operations.
• Develop and maintain departmental policies and procedures with a focus on quality, innovation, and continuous improvement.
• Oversee community partnerships and sponsorship programs, including identifying opportunities to collaborate with local organizations and businesses.
• Contribute to the development and review of content for communication platforms (website, newsletters, promotional materials, social media) ensuring brand alignment and strategic messaging. Ensure all communications are timely, accurate, and representative of the community’s values and vision.
• Ensure all events, programs, and space activations comply with applicable laws, insurance, and permitting requirements.
• Prepare, manage, and monitor the department’s annual budget, including revenue tracking and variance analysis.
• Act as a brand ambassador, fostering connections and creating opportunities that strengthen community identity and engagement.
• Respond to resident inquiries in a timely, professional manner, reinforcing a high standard of service.
• Perform other duties as assigned to support the success and vibrancy of the community.

Requirements

• A leader aligned with our vision and values.
• Five or more years of leadership in community management, municipal government, nonprofit, community engagement, or similar fields.
• Strong background in programming, engagement, communications, and budget management.
• Demonstrated experience in activating public or community spaces to foster resident engagement.
• Effective leadership, organizational, and conflict resolution skills with experience managing people.
• Proficiency in Windows-based computer programs.
• Bachelor’s degree or related certifications/designations (highly preferred).
• Extensive knowledge of sponsorship programs, community partnerships, event planning, and communications strategy (highly preferred).
• Ability to work flexible, full-time hours including some nights, weekends, and holidays.
• Pre-employment drug screen, driving record, credit, and background checks required.

Preferred

• Bachelor’s degree or related certifications/designations (highly preferred).
• Extensive knowledge of sponsorship programs, community partnerships, event planning, and communications strategy (highly preferred).

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!