Director, Enterprise Communications

Responsibilities

• Strategic Leadership and Team Management: Lead and develop the Internal Communications function, providing strategic direction, coaching, and clear accountability for goals and quality standards.
• Set the enterprise communications vision and annual strategy, ensuring alignment with organizational priorities, culture, and the 2030 student outcomes commitment.
• Serve as a senior strategic advisor to executive leadership and the VP, Corporate Communications, translating organizational priorities into communications approaches that build clarity, trust, and engagement.
• Partner deeply across functions to drive alignment, inform communications, and source stories—including HR and Strategy to convey operating values and organizational direction; Research, Product, Sales, and Customer Success to surface impact data and field stories that connect employees to the difference Great Minds makes for students and educators; and Brand, Marketing, and Legal to ensure consistency, accuracy, and voice across all enterprise communications.
• Enterprise Communications: Own the enterprise-wide internal communications framework—including editorial calendar, governance, channel strategy, and content standards—that keeps employees informed and connected to what matters most.
• Lead communications for high-stakes, organization-wide moments: executive announcements, leadership transitions, strategic initiatives, transformation efforts, and town halls.
• Ensure employees have consistent access to need-to-know operational information while also deepening their connection to Great Minds’ strategy, culture, values, and impact.
• Build and steward a center of excellence model, equipping communications liaisons and cross-functional partners with tools, frameworks, and best practices to strengthen the quality of communications across the organization.
• Build and operate an employee storytelling engine—partnering with teams that include Product, Research, Sales, and Customer Success to identify, develop, and distribute compelling stories of student and educator impact that connect Great Minds employees to the purpose behind their work.
• Work closely with HR and Strategy to develop communications that actively convey Great Minds’ operating values, culture commitments, and strategic direction—ensuring employees understand not just what the organization is doing, but why it matters and how they contribute.

Requirements

• 7+ years of progressive experience in communications or marketing, with demonstrated ownership of enterprise-wide strategy
• 5+ years of management experience
• Experience managing or mentoring direct reports, with a track record of developing talent and building high-functioning teams
• Experience developing or contributing to employer brand strategy, with an understanding of how internal culture stories translate to external reputation
• Demonstrated experience managing employer reputation on platforms such as Glassdoor and LinkedIn, including proactive review strategy, sentiment monitoring, and response frameworks
• Experience building employee or customer storytelling programs that surface and amplify narratives of impact across internal and external channels
• Experience partnering with brand or creative teams to embed refreshed brand identities into internal communications—including voice, visual standards, and messaging frameworks
• Proven ability to advise and influence senior executives, translating complex organizational priorities into compelling, accessible messaging
• Deep expertise in executive communications, change and transformation communications, and large-scale organizational initiatives
• Strong technical knowledge of internal communications platforms and channel ecosystems—including intranets, email platforms, video tools, and collaboration technology—with the ability to evaluate and recommend platform investments

Preferred

• Experience in a communications function at an education or mission-driven entity
• Familiarity with media relations related to employer brand and culture storytelling
• Experience building or transforming an internal communications function, including platform migrations or channel strategy overhauls
• Track record of using data and analytics to measure communications effectiveness and drive continuous improvement
• Bachelor’s degree with a focus in Communications, Public Relations, Marketing, Journalism, Business, or a related field