Director, Emerging Platforms & Content Strategy

New York City, NY (Hybrid)

$123K/yr – $215K/yrDirector/ExecutiveFull time

Posted 2 hrs ago

Job Summary

Own and shape Prospect’s content-led acquisition strategy while building scalable content capabilities with AI, and lead partnerships, pilots, and a high-impact marketing team to drive growth.

  • Define strategy and lead the content-led growth agenda
  • Collaborate with analytics to connect AI indicators to outcomes

Job Description

Responsibilities

  • - Define and lead Prospect’s content-led acquisition strategy, identifying customer needs, topics and opportunities where content can most meaningfully influence discovery and acquisition.
  • - Build the next generation of content capabilities, applying AI and emerging technologies to transform how content is identified, created, optimized, distributed and maintained at scale.
  • - Develop a connected content ecosystem across first and third party channels, partnering across channel teams to strengthen authority, extend reach and create more integrated customer journeys.
  • - Identify and incubate emerging acquisition opportunities, translating changes in consumer behavior into focused pilots, learning agendas and clear recommendations to scale, evolve or stop.
  • - Lead key external partnerships and capability evaluations, translating new platform and vendor capabilities into meaningful marketing use cases.
  • - Lead and develop a Senior Marketing Manager, providing strategic leadership and team direction.
  • - Partner with analytics to evolve measurement, connecting AI indicators to business outcomes.
  • - Partner closely with critical internal and external partners to ensure work is connected.

Requirements

  • - A commercially minded marketing leader with a strong track record of translating customer needs and market shifts into strategies that drive measurable business growth.
  • - Experience in content, digital growth, acquisition or adjacent disciplines, with a clear understanding of how content influences customer decision-making across first and third party environments.
  • - Demonstrated experience building or transforming marketing capabilities using AI, automation or emerging technology, moving beyond experimentation to proven business outcomes.
  • - Comfortable operating in fast-moving, ambiguous environments, making clear strategic choices where established playbooks do not yet exist.
  • - A strong cross functional leader who can influence senior stakeholders without direct authority, establish shared priorities and mobilize teams across complex organizations.
  • - A strong people leader and communicator who can move seamlessly between long-term vision, practical execution and executive-level decision making.
  • - Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Benefits

  • - Competitive base salaries
  • - Bonus incentives
  • - 6% Company Match on retirement savings plan
  • - Free financial coaching and financial well-being support
  • - Comprehensive medical, dental, vision, life insurance, and disability benefits
  • - Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • - 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • - Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • - Free and confidential counseling support through our Healthy Minds program
  • - Career development and training opportunities
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American Express

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At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

New York, NY, US
79K employees (3,751 in marketing)
81% recommend to a friend
88% CEO approval

Salaries

Posted range

$123K/yr – $215K/yr

Taken straight from the job posting.

See all American Express salaries

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Director, Emerging Platforms & Content Strategy

American Express · New York City, NY · Hybrid