Responsibilities

• Produces and updates digital graphics for web, email, social media, print, and presentations using existing brand and style guides.
• Manages assigned creative helpdesk tickets from intake to completion, providing customer service to internal departments, completing design requests, and closing out tickets in a timely manner.
• Assists the Creative Services Manager with resizing, formatting, and versioning visual assets for campaigns, events, and multichannel use.
• Supports retail signage, flyers, posters, and promotional materials as needed.
• Ensures all visual content complies with brand standards, accessibility requirements, and organizational guidelines.
• Maintains the organization of digital assets, archives, file structures, naming conventions, and archival practices.
• Plays a key role in helping develop and launch a new digital asset management (DAM) system, including applying proper naming conventions, tagging, and metadata to photo and video assets.
• Assists with project tracking, production scheduling, and quality control.
• Reviews creative materials for accuracy, completeness, and brand compliance.
• Supports photography efforts for marketing campaigns, storytelling, community events, mission programs, retail operations, and internal communications.

Requirements

• Associate's or bachelor’s degree in Graphic Design, Visual Communications, Marketing, Digital Media, Photography, or a related field; or equivalent experience.
• 1–3 years of experience in graphic design, creative production, or a related field.
• Proficiency in graphic design tools (Adobe Creative Suite, Canva).
• Experience with photography and photo editing software (Adobe Lightroom, Photoshop).
• Experience with video editing software (Adobe Premiere Pro or similar).
• Must be able to work in person at our office.
• This position is safety-sensitive and requires drug testing.
• This role may require access to facility keys and alarm systems.
• Must possess a valid driver's license, appropriate insurance coverage, and a privately owned, reliable means of transportation.
• Travel between Florida's Gulf Coast and East Coast locations may be required on a limited basis to support photography projects, marketing initiatives, and organizational activities.

Preferred

• Familiarity with accessibility standards.
• 3D software skills (Blender, Cinema 4D, or similar) are a plus.
• Nonprofit experience is strongly preferred.