Responsibilities

• Operational Leadership and Delivery
• Lead the day-to-day operations of the Digital Shelf Content division across creative, copy, and content optimization workstreams.
• Translate strategic priorities into actionable plans, team assignments, processes, and delivery standards.
• Oversee project timelines, scope, budgets, deliverables, dependencies, and potential risks.
• Establish and maintain project trackers, capacity plans, workflow documentation, and reporting that provide visibility into team performance and client delivery.
• Identify operational issues early and implement solutions that improve quality, efficiency, profitability, and scalability.
• Ensure the consistent use of approved processes, templates, playbooks, quality assurance procedures, and retailer-specific best practices.
• Partner with project managers, strategists, creative team members, copywriters, syndication teams, account leads, and offshore resources to coordinate successful project execution.
• Content Quality and Performance
• Maintain accountability for the quality and effectiveness of digital shelf content produced by the team.

Requirements

• Demonstrated experience leading digital commerce, digital shelf, creative content, or eCommerce content programs.
• Strong expertise in creative content development and digital commerce visual best practices.
• Working knowledge of eCommerce copywriting, SEO, keyword strategy, retailer requirements, and content performance measurement, with the ability to deepen this expertise during the first several months in the role.
• Experience managing multiple client projects, competing priorities, budgets, timelines, and cross-functional teams.
• Strong client leadership, presentation, communication, and relationship management skills.
• Ability to coach team members, delegate effectively, provide constructive feedback, and establish accountability.
• Commercial understanding of project scoping, resource planning, utilization, pricing, and profitability.
• Ability to balance strategic thinking with detailed operational execution.

Preferred

• Curiosity about AI, automation, content technology, and emerging digital commerce practices.

Benefits

• MPG offers a generous package of health benefits, including medical, dental, vision, STD/LTD, paid maternity/paternity leave, and life insurance. Our compensation program provides market-industry base salary, bonuses, and 401K. In addition to paid holidays, we reward an employee’s extra efforts through unlimited paid time off.