Director, Customer & Field Marketing

USA (Remote)

Salary Not AvailableDirector/Executive8+ years expFull time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive customer and field marketing to deepen relationships, expand within base, and align with CX/CS/Growth teams.

  • The Director, Customer & Field Marketing will design, scale, and own marketing programs that deepen relationships with Patra’s existing customers, activate field and channel presence, and drive expansion revenue.
  • 8–12+ years of experience in B2B marketing, with a focus on customer marketing, field marketing, or account‑based marketing in tech-enabled services, SaaS, or professional services environments.
  • ABM and PBM activation: Lead account‑based and pursuit‑based marketing across top accounts with personalized engagement and measurable outcomes.

Job Description

Drive customer and field marketing to deepen relationships, expand within base, and align with CX/CS/Growth teams.

  • The Director, Customer & Field Marketing will design, scale, and own marketing programs that deepen relationships with Patra’s existing customers, activate field and channel presence, and drive expansion revenue.
  • 8–12+ years of experience in B2B marketing, with a focus on customer marketing, field marketing, or account‑based marketing in tech-enabled services, SaaS, or professional services environments.
  • ABM and PBM activation: Lead account‑based and pursuit‑based marketing across top accounts with personalized engagement and measurable outcomes.

Criteria and capabilities to look for beyond the basics:

  • Insurance/Financial Services experience and regulatory awareness (where relevant).
  • Strong analytical skills, CRM and marketing automation proficiency, and experience with multi‑touch attribution models.
Patra Corporation logo

Patra Corporation

3.7 Glassdoor

Patra is a leading provider of technology-enabled insurance outsourcing services and AI-powered software solutions. Patra powers insurance processes by optimizing the application of people and technology, supporting insurance organizations as they sell, deliver, and manage policies and customers through our PatraOne platform. Patra's global team of over 6,500 process executives in geopolitically stable and democratic countries that protect data allows agencies, MGAs, wholesalers, and carriers to capture the Patra Advantage – profitable growth and organizational value.Patra AI delivers a suite of advanced AI-powered solutions to automate complex insurance processes, enhance accuracy, and free your team to focus on growth. Experience the power of intelligent automation designed specifically for insurance distributors.

Founded in 2005
El Dorado Hills, California, USA
4.2K employees
68% recommend to a friend
86% CEO approval

Traffic Signals

Monthly Visitors
15.7K
Monthly Google Ads Budget
$360
Traffic Source Mix
Search
31.4%
Direct
47.6%
Referral
12%
Social
7.8%
Paid
1.1%

Headcount Trend

Current headcount: ~4.2K

Funding

Total Funding
$146M
Last Raise
$146M
Private Equity, 4 years ago

Funding History

  • Sep 2022
    Private Equity • $146M