Director of Content Marketing & Corporate Communications

New York City, NY (Hybrid)

$155K/yr – $165K/yrDirector/Executive8+ years expFull time

Posted 20 hrs ago

Job Summary

Own and scale MetroPlusHealth’s content strategy and editorial operations across channels, partnering with stakeholders to drive content development, activation, and performance.

  • Own and manage the editorial calendar and content activation
  • Lead and mentor the content team while ensuring quality and consistency

Job Description

Responsibilities

  • Lead a structured and scalable content strategic framework with a “create once, publish everywhere” mindset and measure clear marketing ROI
  • Partner with departments, key stakeholders, and New York City Health + Hospitals on content development and initiatives
  • Manage the enterprise editorial calendar and oversee content activation including, public relations, social media, internal communications, website, blog, prospect and member communications
  • Oversee the execution of content for regularly scheduled monthly email newsletters, weekly email programs, weekly blog posts, personalized digital experiences, etc
  • Partner with analytics and performance marketing to develop lead generation and customer engagement strategies; campaign and messaging ideas; optimization tactics; and PR initiatives
  • Be the principal point of contact for day-to-day work with our PR agency, effectively communicate our media goals, and be point person for press release creation and media pitching opportunities
  • Provide copy editing, guidance, and coaching to the rest of the content team and serve as quality control for company communication
  • Write and edit content, articles, white papers, emails, and other marketing and sales collateral
  • Write and edit internal communications and member communications as needed
  • Develop copy for company websites, landing pages, advertisements, webinars, and email campaigns

Requirements

  • BA or BS in Communication, Public Relations, Journalism, or related field
  • 8+ years’ experience in content marketing and corporate communications
  • Strong insight generation to identify marketing opportunities
  • Confidently lead and manage a team of internal and external resources capacity, deadlines, and final deliverables
  • Have a mind for efficiency and using resources creatively
  • Possess exemplary editing skills and be able to give each piece of writing as many coats of polish as necessary—from comprehensive overhauls to speedy proofreads
  • Strong research skills. From following industry trends and tracking down blog stories to conducting market research and interviewing customers and subject-matter experts, this role involves major investigative work
  • Live for active voice, consistency and correctness, and the AP Style
  • Track record of working on successful marketing campaigns
  • Experience with consumer and/or health care brands
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MetroPlusHealth

Since 1985, MetroPlusHealth has helped the people of New York City get quality health care at little to no cost. MetroPlusHealth is the plan of choice for over 712,000 New Yorkers, and its commercial and government-sponsored plans meet the needs of individuals, families, and workforces. The MetroPlusHealth staff speaks more than 40 languages and is as diverse as the great City it serves. MetroPlusHealth is part of NYC Health + Hospitals, the nation's largest public health system. For more information, visit metroplus.org. Join the conversation on social media at @metroplushealth.Our Mission: We provide a caring, high-quality customer experience to preserve and improve the health and lives of New Yorkers with our integrated healthcare system.Our Vision: To be the number one plan of choice for the communities we serve.Our Core Values: Be caring and compassionate to allBe customer-powered: Align daily actions to positive, impactful customer experiences; connect with internal and external customersBe proud of what we do: Take ownership and accountability; be solutions drivenAct as a team: Build trust, empower others, and champion transparent communicationThrive with change: Spark and support innovation, and transform our business through technology and data

Founded in 1985
USA

Salaries

Posted range

$155K/yr – $165K/yr

Taken straight from the job posting.

See all MetroPlusHealth salaries

Marketing Team

Median Tenure
0.3 years
Marketing Roles Posted (Last 30 Days)
2

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Director of Content Marketing & Corporate Communications

MetroPlusHealth · New York City, NY · Hybrid