Director, Consumer Insights & Brand Research

Mansfield, MA (Hybrid)

Salary Not AvailableDirector/ExecutiveFull time

Posted 1 day ago

Job Summary

Own and drive the global brand health program, vendor partnerships, and measurement standards while delivering data-driven insights and leading positioning, segmentation, and category research across markets.

  • Lead global brand health tracking and quarterly reporting
  • Partner with top research vendors and guide study design, execution, and analysis
  • Inform brand positioning and category strategies with VoC and market insights

Job Description

Responsibilities

  • Design and oversee global brand health tracking program (awareness, consideration, desire, preference)
  • Partner with research vendors (IPSOS, Kantar, LPA, etc.) on study design, execution, and analysis
  • Establish brand health measurement standards and KPI definitions across all markets and brands
  • Own quarterly brand health data collection, analysis, and reporting
  • Identify growth opportunities and risk signals from brand health data
  • Provide brand health data inputs to Head of Data & Analytics for SSOT dashboard integration
  • Execute global brand positioning audits and refresh programs under SVP direction
  • Lead brand segmentation and audience targeting research, including providing guidance for RMEOs to implement learnings in regional segmentation
  • Collaborate with RMEOs to translate segmentation into actionable frameworks for regional teams
  • Support brand repositioning initiatives

Benefits

  • Why you'll love working here: Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
  • Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers us to bring our authentic selves and unique differences to work every day.
  • Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.
Samsonite logo

Samsonite

3.6 Glassdoor

Founded in 1910, Samsonite is the world’s leading luggage brand. Renowned for its breakthrough research and development, and commitment to innovation, Samsonite has excelled since its inception with a number of industry firsts. Samsonite offers an extensive range of travel, business, kids, casual and personal accessory products. Samsonite helps travellers’ journey further, with ever lighter and stronger products.

Founded in 1910
Oudenaarde, Flemish Region, BEL
4.9K employees (455 in marketing)
56% recommend to a friend
83% CEO approval

Funding

Total Funding
$2.1M
Last Raise
$2.1M
Post IPO Debt, 4 months ago

Funding History

  • Nov 2025
    Post IPO Debt
  • Aug 2016
    Post IPO Equity • $2.1M

Traffic Signals

Monthly Visitors
1.8M
Monthly Google Ads Budget
$88.4K
Traffic Source Mix
Search
45.5%
Direct
42.3%
Referral
8.1%
Social
2.7%
Paid
1.3%

Headcount Trend

Current headcount: ~4.9K

Recent News

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Director, Consumer Insights & Brand Research

Samsonite · Mansfield, MA · Hybrid