Director of Consumer & Brand Strategy

Springville, UT (On-site)

Salary Not AvailableDirector/ExecutiveFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own brand leadership and cross-functional execution to turn consumer insights into growth across multiple brands, coordinating strategy, media direction, and performance dashboards for measurable brand health.

  • Brand leadership: set positioning, architecture, and voice across multiple brands to align strategy and creative.
  • Insights-driven activation: translate consumer data into messaging, media plans, and creative briefs that lift ROI.
  • Cross-functional execution: partner with franchises and internal teams to track KPIs and ensure execution with measurable impact.

Job Description

Responsibilities

  • Define and drive brand positioning, architecture, and voice across multiple brands.
  • Lead brand planning with clear objectives, strategies, and KPIs.
  • Advocate for consumer-first strategy, leveraging data and insights to guide decisions.
  • Guide brand strategy, messaging, media direction and creative effectiveness across TV, OTT, digital, and social campaigns.
  • Manage relationships with media, digital, and creative agencies; ensure alignment to brand vision and performance goals.
  • Oversee paid media strategy, creative briefing, testing, and optimization.
  • Own the consumer portrait; mine data to guide creative, messaging, and media planning.
  • Translate insights into actionable strategies that improve marketing effectiveness.
  • Monitor ROI, campaign performance, and media efficiency.
  • Partner with internal teams and franchisees to align marketing activity with growth goals.

Requirements

  • 5+ years in brand management, preferably within CPG, consumer services, retail, or highly strategic brand organizations.
  • Candidates should have formal experience owning brand strategy, consumer positioning, media planning, and business performance - not solely creative development or design leadership.
  • Strong business and analytical mindset with experience leveraging consumer insights, market data, and performance metrics to drive brand and revenue growth.
  • Experience working within highly matrixed or cross-functional organizations preferred.
  • Proven success managing agencies and leading cross-functional projects.
  • Analytical, insight-driven, and skilled in storytelling and executive influence.
  • Bachelor’s degree in Marketing, Business, or related field; MBA preferred.

Preferred

  • Franchise, multi-brand, or performance-marketing experience is a plus.

Benefits

  • Lead brand strategy for high-growth, nationally recognized consumer brands.
  • Balance creative excellence with data-driven performance.
  • Join a collaborative, results-focused marketing team redefining franchise marketing.
Five Star Franchising LLC logo

Five Star Franchising LLC

3.1 Glassdoor

Five Star Franchising is an innovative, growing platform of home service brands with more than 1,600 total locations throughout North America. Franchise owners across Five Star’s brands, including Five Star Bath Solutions, Gotcha Covered, Bio-One, Mosquito Shield, 1-800-Packouts, and Card My Yard, enjoy a robust support network and access to industry-leading tools such as ProNexis, the 24/7 sales support solution tailored for home service businesses, and Five Star Marketing Services, Five Star Franchising’s elite marketing engine. Five Star Franchising’s commitment to core values — Driven, Real, Innovative, Vital, and Enthusiastic (DRIVE) — ensures its brands are category leaders and empowers franchise owners to maximize profitable growth and secure their financial destiny. Five Star Franchising is consistently recognized as one of the most successful companies in Utah, ranking among the fastest-growing businesses in the state on the MountainWest Capital Network Utah 100, the Utah Valley BusinessQ UV50 and the Utah Business Fast 50 lists.1-855-550-0900

Founded in 2009
Springville, Utah, USA
72 employees (12 in marketing)
48% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
12.9K
Monthly Google Ads Budget
$15.7K
Traffic Source Mix
Search
28.3%
Direct
48.1%
Referral
6.9%
Social
15.2%
Paid
1.4%

Headcount Trend

Current headcount: ~73

Marketing Team

Marketing Team Size
12 (17% of company)

Funding

Last Raise
Private Equity, 4 years ago

Funding History

  • Nov 2021
    Private Equity

Recent News