Director Community Relations

Kimberly, WI (Unknown)

Salary Not AvailableDirector/Executive

Posted 2 months ago

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Job Summary

Drive resident acquisition and referral-centric growth for a senior living community by managing the sales funnel from tours to closing, while building local relationships, hosting events, and increasing brand awareness to sustain leadership in the market.

  • Prospect ing & Sales Funnel: Manage tours, follow-ups, CRM activity, and close deposits/sales to move in.
  • Community & Referral Network: Organize events and educate local professionals to generate referrals and awareness.
  • Brand Partnerships & Growth: Build relationships with families and professionals to position Heritage as market leader.

Job Description

Responsibilities

  • Manage a prospective resident database by scheduling and hosting tours, conducting follow ups and successfully closing sales to move in.
  • Set, manage and track goals including completed calls, leads generated, appointments set, deposits taken/sales closed, and presentations for each location producing qualified leads and appointments; record all activity in customer relationship management (CRM) software
  • Organizing and executing monthly small or large group events targeting prospective residents and their families or professional business partners.
  • Educate local professionals in the market on the Heritage Senior Living brand and services through frequent communication; build relationships to encourage referrals
  • Develop strategies to increase referrals, create brand awareness and position Heritage as the continued leader in senior living.

Requirements

  • Ability to speak, read and write English
  • Strong computer skills and Outlook and Microsoft software
  • Must submit and pass all applicable pre-employment and annual tests and meet all training and other applicable state and federal guidelines
  • Willing to have a presence on weekends, evenings, and holidays as needed
  • Ability to work independently as well as within a team environment
  • Experience in sales is required, and senior living sales is preferred

Preferred

  • Senior living sales experience preferred

Benefits

  • Immediate Pay - on-demand access to your pay as you work
  • Exceptional company benefits including, 401k with company match, Medical, Vision, Dental, Life Insurance, and an Employee Discount Program
Heritage Senior Living logo

Heritage Senior Living

3.7 Glassdoor

Heritage Senior Living, LLC is an owner, operator and developer of senior living communities, including independent living, assisted living and personal care, and memory care communities. Celebrating 15 years of service and dedication in 2016, Heritage Senior Living believes in an engaged, hands-on management philosophy. Serving seniors in three states, Pennsylvania, New Jersey and Virginia, we strive to deliver the highest quality care and service to residents by being a part of the communities and getting to know both the residents and their employees. Heritage Senior Living has been successful by establishing our communities as the place where residents experience a happier, healthier and more independent lifestyle. Mission StatementWe strive to create a culture of support and compassion, through interactions with residents, staff and families that are consistently positive and respectful.We will challenge and inspire the best people, recognizing their importance to our residents and families.Through these efforts, residents can enjoy a longer period of independence and a greater sense of usefulness and purpose.

Founded in 2003
Blue Bell, Pennsylvania, USA
186 employees (6 in marketing)
64% recommend to a friend

Traffic Signals

Monthly Visitors
3.2K
Traffic Source Mix
Search
23.1%
Direct
55.5%
Referral
5.3%
Social
14.7%
Paid
1.3%

Headcount Trend

Current headcount: ~186

Marketing Team

Marketing Team Size
6 (3% of company)
Marketing Roles Posted (Last 30 Days)
1