Responsibilities

• Create and implement a comprehensive internal communications strategy that addresses existing gaps and establishes clear guidelines for consistent internal messaging.
• Ensure all communications align with organizational priorities, including strategic objectives, program initiatives, and advocacy efforts.
• Develop and execute a strategic communications plan to strengthen Trilogy’s brand identity, increase visibility across key audiences, and enhance the organization’s reputation within the community.
• Develop an internal communications framework and plan for the organization, utilizing stakeholder engagement to develop and test strategies.
• Lead the implementation of the internal communications strategies to keep staff and board members informed, engaged, and aligned with organizational priorities.
• Collaborate with clinical and administrative teams to deliver consistent, tailored messaging; identify communication needs; and continuously improve processes based on feedback.
• Provide strategic oversight and direction for daily communications operations, ensuring a high-performing team with defined goals and accountability measures.
• Establish clear performance expectations, manage workflow, and foster professional growth through coaching and development opportunities.
• Monitor and evaluate communication strategies using key performance indicators, leveraging data to measure impact and inform continuous improvement.
• Serve as the organization’s primary media contact and spokesperson, managing press inquiries and proactively securing media opportunities to increase earned media coverage and press placements.