Responsibilities

• Partner with CEO and senior leadership to develop and execute an integrated marketing and communications strategy aligned with the Association’s strategic plan.
• Develop and maintain consistent messaging aligned with the Association’s mission and brand.
• Support development of short- and long-term marketing initiatives.
• Provide reporting and insights to inform strategy and improve results.
• Lead brand and product marketing efforts to strengthen organizational visibility and positioning.
• Oversee media and public information programs to ensure consistent, accurate messaging.
• Produce and update marketing materials, including digital and website content.
• Plan and execute multi-channel digital marketing campaigns.
• Maintain website content in coordination with developers.
• Manage social media strategy, including: Monthly content calendar development; High-frequency posting (daily across all platforms); Real-time monitoring and audience engagement; Escalation and response to sensitive or inappropriate content; Content curation and amplification from industry sources

Requirements

• Exceptional verbal and written communication skills.
• Strong organizational abilities with keen attention to detail.
• Proven time management skills with the ability to manage multiple priorities and meet deadlines.
• Comfortable working in a fast-paced and occasionally high-pressure environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and the ability to quickly learn new software and membership database systems.
• Strong general computer skills, including data entry and database management.
• Ability to engage and relate effectively with individuals from diverse backgrounds and communities.
• Multimedia background essential including videography and editing.

Preferred

• Bachelor’s degree in a related field is preferred, or a combination of education and relevant professional experience.
• Minimum of 2 years of experience in customer service, membership, or a related administrative field preferred.
• Experience in nonprofit, association, or member-based environments is a plus.

Benefits

• Paid Time Off (PTO): Vacation, sick leave, 9 paid holidays, 2 floating holidays , and 2 volunteer days annually.
• Health Benefits: Employer-paid medical, dental, vision, and basic life/AD&D insurance for the employee.
• Retirement: 401(k) plan with immediate eligibility for employee contributions and employer safe harbor contributions after 1 year of service.