Director of Communications & Engagement

Belmont, NC (On-site)

$35K/yr – $45K/yrDirector/ExecutiveFull time

Posted 2 months ago

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Job Summary

Drive community-focused operations for a Chamber office, leading member engagement, events, and communications.

  • Must-have: Experience in office administration and digital marketing/social media management.
  • Standout: Volunteer coordination and event logistics at a chamber or similar organization.

Job Description

Responsibilities

  • Social Media & Promotions: Lead the Chamber’s digital presence by creating and scheduling engaging content across all social media platforms. Promote Chamber initiatives, member highlights, and upcoming programs to increase community visibility.
  • Member Engagement & Growth: Provide creative leadership in planning and implementing programs / events to enhance member services. Actively work to recruit new members and implement strategies to retain existing ones.
  • Marketing & Communications: Support and execute efforts to improve overall branding, marketing materials, and member communications.
  • Event Coordination: Lead the planning and execution of major & minor Chamber events (e.g., Annual Celebration, golf tournament, Christmas parade). Manage logistics, promotions, and staffing for all Chamber gatherings.
  • Administrative Oversight: Manage general administrative affairs, including database administration, record-keeping, and office workflows.
  • Office Representation: Greet and direct office visitors, manage the telephone system, and respond to requests for information in a professional and timely manner.
  • Volunteer Coordination: Assist in recruiting, training, and coordinating volunteers for various committees and events.
  • Meeting Support: Coordinate materials for board and committee meetings. Manage logistics including room scheduling, catering, and registration staffing.
  • Digital Maintenance: Regularly update the Chamber website and maintain the organization’s master calendar of meetings and events.
  • General Operations: Process incoming and outgoing mail, including bulk mailings, and maintain office efficiency.

Requirements

  • Experience: Proven experience in office administration and digital marketing/social media management.
  • Communication: Excellent organizational and communication skills (oral and written) with a strong eye for detail.
  • Engagement: Strong interpersonal skills and a deep commitment to providing exceptional customer service.
  • Technical Proficiency: High level of skill in using office computer programs, social media management tools, and website CMS platforms.
  • Project Management: Ability to multi-task, prioritize high-pressure projects, and meet deadlines.
  • Leadership: Strong supervisory and volunteer management skills.

    Benefits

    • Health Insurance Available
    Montcross Area Chamber of Commerce logo

    Montcross Area Chamber of Commerce

    The Montcross Area Chamber of Commerce is organized to foster the general economic development, image and commercial welfare of eastern Gaston County. The Policy of the Montcross Area Chamber is:*Put members first.*Build bridges.*Break down walls.*Make business fun.*Look for ways to say "yes".

    Belmont, North Carolina, USA
    7 employees (1 in marketing)

    Traffic Signals

    Monthly Visitors
    674
    Traffic Source Mix
    Search
    32.1%
    Direct
    42.1%
    Referral
    12.6%
    Social
    10.1%
    Paid
    1.9%

    Headcount Trend

    Current headcount: ~7

    Marketing Team

    Marketing Team Size
    1 (14% of company)