Director of Communications

Chicago, IL (Hybrid)

Salary Not AvailableDirector/Executive10+ years expFull time

Posted 6 weeks ago

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Job Summary

Own the core storytelling and reputation engine for a national library association, shaping messaging, media relations, and crisis response while driving visibility for libraries and librarianship.

  • Strategic Communications Ownership: Define and lead messaging, brand positioning, and public awareness programs across divisions and partners.
  • Media & Crisis Leadership: Act as primary spokesperson and guide crisis communications and reputational planning.
  • Team, Budget, and Cross-Org Collaboration: Build a high-performing team, manage budgets, and align work with member groups and offices.

Job Description

Responsibilities

  • Develop and lead ALA's communications strategy to advance the Association's mission, strategic priorities, and public impact.
  • Serve as a trusted advisor to senior leadership on communications, messaging, media relations, and reputation management.
  • Lead crisis communications planning and response efforts.
  • Oversee ALA's brand, marketing, public awareness campaigns, and digital communications to ensure consistent and effective messaging.
  • Promote the value of libraries and librarianship through strategic communications initiatives and partnerships.
  • Serve as a primary spokesperson and media strategist for the Association.
  • Build and maintain relationships with media, partners, and stakeholders to enhance ALA's visibility and influence.
  • Lead and develop a high-performing communications team while managing departmental operations, budgets, and strategic initiatives.
  • Collaborate across ALA divisions, offices, and member groups to support organizational goals and strengthen internal and external communications.

Requirements

  • Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Affairs, or a related field required.
  • Master's degree preferred.
  • Minimum of 10 years of progressively responsible communications leadership experience.
  • Minimum of 5 years of staff management and supervisory experience.
  • Demonstrated success in strategic communications, media relations, branding, marketing, and public awareness campaigns.
  • Experience working in a nonprofit, association, advocacy, membership, or mission-driven organization preferred.
  • Regular travel is required.
  • Comprehensive knowledge of contemporary communications, media relations, marketing, public relations, and digital engagement strategies.
  • Exceptional written, verbal, presentation, and interpersonal communication skills.
  • Demonstrated expertise in crisis communications and reputation management.

Preferred

  • Strong strategic planning, project management, budgeting, and leadership skills.
  • Experience managing social media platforms, digital communications tools, and media monitoring systems.
  • Ability to build relationships and collaborate effectively with diverse stakeholders, volunteer leaders, staff, members, and external partners.
  • Commitment to diversity, equity, inclusion, accessibility, and social justice principles.
  • Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.

Benefits

  • Salary negotiable from $135k based on relevant experience. ALA offers an excellent benefits package that includes flexible work schedules, medical and dental coverage, generous paid vacation, retirement annuity, and a 35-hour work week. Employees may also qualify for the Public Service Loan Forgiveness Program (PSLF).
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American Library Association

3.3 Glassdoor

Empowering and advocating for libraries and library workers to ensure equitable access to information for all. 🌎’s largest library association.We follow ALA’s Code of Conduct: https://www.ala.org/user-guidelines

Chicago, Illinois, USA
833 employees (98 in marketing)
46% recommend to a friend
28% CEO approval

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