Director Commerce Media

Bentonville, AR (On-site)

$113K/yr – $135K/yrSenior Level8+ years expFull time

Posted 8 hrs ago

Job Summary

Own the development and execution of integrated commerce media strategies across multiple channels, serve as the senior client advisor, drive cross‑channel planning and measurement, and build and lead a high‑performing media team focused on delivering measurable business results.

Job Description

Responsibilities

  • Lead the development and execution of integrated commerce media strategies across retail media, paid search, paid social, programmatic, display, video, CTV/OTT, and emerging media channels to drive measurable business outcomes.
  • Serve as the senior strategic advisor to clients, translating business objectives into full-funnel media plans, investment strategies, audience approaches, and performance frameworks.
  • Own paid media strategy and investment planning across search, social, programmatic, video, CTV/OTT, display, and retail media ecosystems, ensuring media investments are aligned to client objectives and business goals.
  • Lead cross-channel budget allocation, forecasting, pacing, optimization, and performance management to maximize efficiency, effectiveness, and return on media investment.
  • Lead retail media strategy across key retailer ecosystems and media networks, including onsite and offsite activation opportunities that drive shopper engagement, incremental sales, and brand growth.
  • Establish measurement frameworks, KPIs, and reporting standards that connect media performance to business outcomes, delivering actionable insights and strategic recommendations to clients and internal stakeholders.
  • Drive innovation through audience strategy, testing programs, emerging technologies, AI-driven solutions, and new media opportunities that improve campaign effectiveness and accelerate client growth.
  • Lead executive-level presentations, quarterly business reviews, annual planning sessions, and strategic media discussions with clients and key stakeholders.
  • Serve as a thought leader in commerce media, retail media, and performance marketing by developing thought leadership materials, industry insights, strategic recommendations, and best practices that strengthen agency expertise and client partnerships.
  • Build, mentor, and lead a high-performing media team by establishing standards, fostering professional development, and ensuring excellence in planning, execution, optimization, reporting, and client service.

Requirements

  • Bachelor's Degree
  • 8+ years of relevant work experience.
  • 3+ years of supervisory/management experience
  • 5+ years of experience in Retailer Media, Retail Commerce Media, or Shopper Marketing.
  • Oversee team working with partners and vendors guaranteeing 100% compliance and excellence in execution.
  • Confident presenter and clear, persuasive communicator (verbal and written) of complex data/details
  • Deep understanding of both onsite and offsite retail media, including sponsored search, sponsored display, retailer DSPs, audience extension, offsite activation, and closed-loop measurement.
  • Strong working knowledge of paid media channels, including paid search, paid social, programmatic display, online video, CTV/OTT, and performance marketing strategies.
  • Experience developing integrated media strategies that balance retailer priorities, brand objectives, audience insights, and business goals.
  • Proven ability to build and present executive-level reporting that translates complex performance data into clear business recommendations.
CROSSMARK logo

CROSSMARK

3.2 Glassdoor

Crossmark offers service-based solutions to help your brand grow in store and online. With the sales and marketing expertise at our disposal, we can provide you with the ultimate end-to-end service. That means better decision making, actionable insights, unearthing exciting new retail opportunities, and giving you an instant understanding of your current and future performance.

Founded in 1905
The Colony, Texas, USA
9.6K employees (1,927 in marketing)
51% recommend to a friend
62% CEO approval

Salaries

Posted range

$113K/yr – $135K/yr

Taken straight from the job posting.

See all CROSSMARK salaries

Marketing Team

Marketing Team Size
1,909 (20% of company)
Median Career Experience
8 years
Median Tenure
11.8 years
Marketing Roles Posted (Last 30 Days)
4

Traffic Signals

Monthly Visitors
166.2K
Traffic Source Mix
Search
32.1%
Direct
54.1%
Referral
12.5%
Social
1.1%
Paid
0.1%

Headcount Trend

Current headcount: ~9.6K

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Director Commerce Media

CROSSMARK · Bentonville, AR · On-site