Director of Client Strategy (Marketing)

York, PA (Hybrid)

Salary Not AvailableDirector/Executive10+ years expFull time

Posted 4 months ago

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Job Summary

Drive client success as a senior Client Success leader, translating goals into strategic marketing plans and coordinating cross-functional delivery.

  • Own liaison role between agency and clients to ensure long-term success.
  • Must-have: 10+ years in a senior marketing role with client-facing responsibilities.
  • Standout: Proven ability to translate goals into actionable plans and manage budgets with cross-functional teams.

Job Description

Responsibilities

  • Act as the primary liaison between the agency and assigned clients, fostering long-term, positive relationships.
  • Provide proactive and responsive service to clients, understanding their business goals and translating them into actionable marketing strategies.
  • Educate and communicate with internal teams on clients’ goals and audience dynamics to ensure alignment.
  • Draft and present comprehensive marketing plans, budgets, and proposals tailored to clients' needs, as requested.
  • Identify opportunities to improve client facing processes, workflows, and communication that impact client success.
  • Implement continuous improvements that enhance service delivery, and team effectiveness.
  • Ensure alignment between Client Success operations and overall company objectives.
  • Monitor team performance, project progress, and client satisfaction to identify opportunities for improvement.
  • Lead the planning and execution of strategic marketing initiatives.
  • Oversee the internal execution of approved plans to ensure deliverables are met on time and within budget.

Requirements

  • Education: Bachelor’s degree in marketing, business, or communications.
  • Experience: 10+ years of experience in a senior marketing role with client-facing responsibilities.
  • Skills: Both a left and right brain thinker. Creative yet analytical.
  • Proven ability to develop and execute strategic marketing plans and campaigns.
  • Strong experience in business development, sales, and pitching proposals.
  • Exceptional communication, presentation, and interpersonal skills.
  • Ability to manage multiple projects and deadlines in a fast-paced environment.
  • Proficiency in project management tools and marketing software.

Preferred

  • Experience mentoring or managing team members preferred.
    Revel Collective logo

    Revel Collective

    For three decades, Revel has partnered with a variety of organizations of all shapes and sizes to fuel growth through strategically driven marketing, dynamic content creation, and unmatched brand experiences.We’re more than marketers—we’re change makers that drive meaningful impact.

    Founded in 1996
    York, Pennsylvania, USA
    24 employees (9 in marketing)

    Traffic Signals

    Monthly Visitors
    329
    Traffic Source Mix
    Search
    41.9%
    Direct
    35.2%
    Referral
    13.3%
    Social
    5.7%
    Paid
    1.5%

    Headcount Trend

    Current headcount: ~24

    Marketing Team

    Marketing Team Size
    6 (25% of company)
    Marketing Roles Posted (Last 30 Days)
    1

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