Responsibilities

• Responsible for leading a team within a specialized area, ensuring delivery of operational objectives and contributing to improvements in team performance.
• Leads client relationship management and commercial operations across assigned accounts through the delivery of integrated marketing, advertising, media, digital, experiential, and business solutions.
• Drives revenue growth, client retention, account expansion, and commercial performance by identifying opportunities, managing client needs, and ensuring the successful execution of multidisciplinary solutions.
• Acts as a primary point of contact for clients while coordinating cross-functional collaboration across creative, strategy, production, media, data, technology, and operations teams within fast-paced, matrixed environments.
• Oversees operational execution, workflow optimization, resource alignment, financial stewardship, and service delivery to ensure high-quality outcomes, operational efficiency, and alignment to client business objectives.
• Partners with internal teams to strengthen long-term client partnerships, support scalable business growth, and deliver solutions that meet evolving market and customer expectations.