Director, Business Operations at Omnicom Media US | USA | $90K/yr – $215K/yr

Director, Business Operations

USA (Hybrid)

$90K/yr – $215K/yrDirector/Executive7+ years expFull time

Posted 4 months ago

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Lead cross-functional operations and program management for Omnicom Media’s agency operations, focusing on strategy, activation and client delivery.

Must-have: 7+ years in a media agency with strategy, activation or account operations.
Standout: Proven ability to optimize workflows and resource utilization at scale.

Drive cross-functional partnership, connectivity and collaboration across agency teams (Strategy, Investment, Marketing Science and Operations) - inclusive of integration between onshore and offshore resources
Identify and implement strategic operational process improvements through workflow definition, platform implementation & audit, and process engineering
Mobilize and direct optimal resource utilization and productivity, with a view to maximizing strategic output and efficiencies for ongoing service delivery while exceeding client expectations
Integrate operational best practices with project management know-how, embedding media expertise into workflow, process and project timelines (e.g. client and deliverable expectations, turnaround times, client escalations, client-facing deliverable consistency)
Define, deliver and report on projects goals and status
Maintain team’s ways of working, including a commitment to documentation and project library maintenance
Review and direct workflow and communications for creative asset management team and deliverables
Lead team and advocate importance of process and structure for ways of working
Apply hands-on project management experience to enable strategic problem-solving across all relevant platforms
Efficiently track projects, project plans and deliverables, ensuring product and work quality

7+ years of experience at a media agency with a focus on strategy, activation or account operation.
Strong knowledge of media planning, buying, and optimization across various channels.
Strong experience planning, implementing, monitoring, and completing projects while ensuring effective management of scope, resources, time, cost, quality, risk, and communications.
Capable of managing large, highly complex or strategic projects that impact the organization
Excellent leadership (advanced) and management (advanced) skills, with the ability to inspire and motivate a multi-disciplinary matrixed team
Strong Analytical (advanced) and strategic thinking (advanced) abilities, with the capability to derive actionable insights from data (advanced).
Exceptional communication (expert) and interpersonal (expert) skills, with the ability to collaborate effectively with cross-functional teams and build relationships with external partners.
Strong understanding of project management methodologies (advanced) and process improvement techniques (advanced).
Proven ability to identify operational risks and proactively develop action solutions and able to engage diverse stakeholder groups to manage expectations.
Understanding of financial operations (advanced), budget management (advanced), strategic planning (advanced), and media activation (advanced).