Director, Audience Activation and Platform

Bethesda, MD (Hybrid)

$127K/yr – $191K/yrDirector/Executive8+ years expFull time

Posted 3 months ago

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Job Summary

Drive platform ownership and governance for audience activation across CDP and related tools to enable scalable, compliant data-driven activation.

  • Own platform backlog and governance for CDP, Audience Manager, and related tech
  • Must-have: 8+ years in strategic/data roles with CDP experience
  • Standout: Cross-functional leadership in a highly-matrixed org

Job Description

Responsibilities

  • Platform Ownership: Serve as the primary business owner for the various platforms and capabilities to support audience activation (e.g., Customer Data Platform, Audience Manager, Liveramp, Google Analytics)
  • Manage and prioritize the audience platform backlog, including data enhancements and feature/capability enhancements
  • Define a governance and usage model that enables true democratization, scalability, and experimentation
  • Stay abreast of emerging industry trends and best practices in data activation, audience management, and marketing technology to drive continuous improvement and innovation
  • Collaborate with Data, Digital and Global Technology (GT) teams to integrate and streamline data sources, platforms, and systems for seamless data activation processes (e.g., Customer360 and other integrated data products, data warehouse, SDK, EventHub)
  • Participate in vendor/partner product advisory councils to provide feedback and inform future product roadmaps
  • Look for opportunities to rationalize audience platforms to streamline operations and drive cost efficiencies
  • Perform key platform administration functions including usage advisory and user management
  • Work with business stakeholders and GT enterprise architects to inform and align on solution architecture, specifically the role CDP will play in new use case activations
  • Support the global Audience COE in the implementation of enterprise audience strategy that aligns the organization toward a common set of goals and the creation of audiences for omni-channel activations

Requirements

  • 8+ years of professional experience, demonstrating progressive career growth and a pattern of exceptional performance in strategic and analytically/data-oriented positions
  • 4-year degree from an accredited university Business Administration, Hospitality Management, or related major
  • Experience standing-up and managing Customer Data Platforms (CDP), preferably Real-Time CDP and Adobe Experience Platform
  • Experience with data, audience, and CRM functions within a large consumer-led business
  • Proven skill in leading and influencing across multiple functional organizations (e.g., IT, Global, Marketing) in support of business priorities
  • Demonstrated experience and success leading with influence across a highly-matrixed, cross functional organization
  • 4-year degree from an accredited university in a quantitative discipline (e.g., engineering, computer science, mathematics) or a technology discipline (e.g., computer science, information management)

Benefits

  • 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
  • Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
  • Washington Applicants Only : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
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Marriott International

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Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

Founded in 1987
Bethesda, MD, US
204K employees (2,658 in marketing)
77% recommend to a friend
86% CEO approval

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