ABOUT SKINN

SKINN delivers award-winning Lab Fresh® Formulations that blend science and beauty innovation in the heart of Los Angeles. Founded in 2002 by licensed esthetician and third-generation beauty expert Dimitri James, SKINN was created to challenge industry norms - prioritizing transparency, efficacy, and professional-grade skincare for all.

Sold in more than five countries, SKINN is known for its results-driven cosmeceuticals and strategic global distribution partnerships across television shopping networks, e-commerce platforms, and TikTok. As we scale aggressively across domestic, international, and digital channels, we are building the infrastructure to support a world-class affiliate ecosystem and we need the right person to lead it.

POSITION SUMMARY

The Director of Affiliate Relations is a senior, systems-minded leader responsible for building and running SKINN's affiliate program at scale. This role owns the full affiliate lifecycle - acquisition, onboarding, activation, content management, performance optimization, retention, and compensation - across TikTok Shop, Meta, and emerging creator commerce channels.

This role requires both the process discipline to scale without burning out the team, and the commercial credibility and relationship instincts that make top creators want to stay and grow with the brand. The right candidate has designed and scaled affiliate systems before: tiered onboarding flows, content tracking frameworks, performance reporting dashboards, compensation structures, and retention programs. They bring process discipline without losing the human touch that makes creators want to stay and grow with a brand.

At maturity, SKINN's affiliate program will include a vast variety of creators across multiple tiers and platforms. The Director of Affiliate Relations will build the systems that make that scale possible and use AI to ensure human attention goes exactly where it should.

KEY RESPONSIBILITIES

Program Architecture & Scaling

- Design and own the end-to-end affiliate infrastructure: acquisition pipelines, tiered onboarding flows, activation sequences, content tracking systems, performance reporting, and retention programs

- Build and document repeatable processes that scale without degrading creator experience

- Define and manage affiliate tiers from long-tail micro-creators to VIP partners and agency-represented talent with appropriately differentiated support models for each

- Establish program governance, standards, and operating procedures across all affiliate channels

Acquisition & Onboarding

- Develop and execute affiliate acquisition strategy across TikTok Shop, Meta, and additional platforms

- Build onboarding systems that efficiently ramp new affiliates to productive, on-brand content creation - at volume

- Create and maintain onboarding materials, training assets, quick-start guides, and brand education resources

Performance Management & Monetization

- Own affiliate performance analytics: define KPIs, build reporting cadences, and translate data into program decisions

- Design and manage compensation structures, commission tiers, and performance incentives aligned to business objectives

- Identify and act on opportunities to increase affiliate-driven revenue through activation, optimization, and upsell

Contracts, Negotiations & Commercial Partnerships

- Lead contract negotiations with top creators, agency partners, and high-value affiliates - including rate-setting, exclusivity terms, deliverable scoping, and paid partnership agreements

- Manage content buyout and licensing agreements in coordination with legal and brand teams

- Serve as the senior commercial point of contact for VIP affiliate relationships and agency negotiations

Content & Campaign Operations

- Oversee affiliate content management: usage rights tracking, licensing documentation, and approval workflows

- Partner with marketing and creative teams to ensure affiliates are equipped with briefing materials, talking points, visual assets, and brand standards ahead of campaigns and live selling events

- Support major launches and promotions with coordinated affiliate activation

AI & Systems Thinking

- Actively apply AI tools to build smarter workflows, automate repeatable tasks, and scale affiliate support without scaling headcount proportionally

- Continuously audit the program for opportunities to shift routine work to systems - freeing the team to focus on relationships, judgment, negotiation, and creative decisions

- Champion an AI-first operating mindset across the affiliate team

Team Leadership & Cross-Functional Collaboration

- Build, manage, and develop the affiliate team as the program grows

- Partner closely with marketing, e-commerce, product, operations, and legal to align the affiliate program with broader business objectives

- Provide regular executive-level reporting on program performance, pipeline, and strategic priorities

QUALIFICATIONS

Required

- 6+ years of experience in affiliate marketing, influencer/creator partnerships, or creator commerce, with at least 3 in a leadership or program ownership role

- Demonstrated experience building and scaling affiliate systems and processes - not just managing relationships

- TikTok Shop experience is required; experience with Meta affiliate programs strongly preferred

- Proven track record of contract negotiation and commercial partnership management with creators and/or agencies

- Hands-on experience with CRM and affiliate management platforms

- Strong analytical skills and comfort building and owning performance reporting

- Genuine curiosity about AI and demonstrated use of AI tools to improve workflow, productivity, or program outcomes

- Beauty, personal care, or consumer products industry experience preferred

What We're Really Looking For

- A process builder, not just a people person - someone who has documented, systematized, and scaled affiliate programs and can show their work

- Someone who thinks about leverage: how to provide high-touch support to top performers while ensuring the long tail is served by well-designed systems, not by burning out a team

- A commercially sharp negotiator who is equally comfortable in a creator relationship and across the table from a talent agency

- Someone who asks "what should a human be doing here, and what shouldn't” and then builds accordingly

ROLE DETAILS

- Role Type: Full-Time (Hybrid)

- Compensation: $140,000 - $160,000 annually, depending on experience

- Location: Rancho Dominguez, CA

- On-Site Schedule: Tuesday, Wednesday, Thursday

- Remote Schedule: Monday & Friday

- Benefits: Medical, Dental, Vision, 401(k) with company match

- Time Off: Flexible PTO & Holidays

- Growth: Direct path to VP-level leadership as the program scales