Responsibilities

• Own and drive net revenue retention across a portfolio of strategic accounts, including upsell and cross-sell initiatives.
• Serve as the primary strategic partner to SaaS clients, guiding their influencer marketing and employee-generated content programs.
• Align client business goals with BN Influencer capabilities to drive measurable impact across the marketing funnel.
• Lead executive-level conversations, including QBRs, growth planning sessions, and program maturity assessments.
• Identify and close expansion opportunities tied to influencer campaigns, creator partnerships, and EGC initiatives.
• Build deep, multi-threaded relationships across client organizations, from practitioners to C-suite stakeholders.
• Use data and insights to proactively identify risks, opportunities, and optimization strategies.
• Partner cross-functionally with Client Solutions, Product, Sales, and Media teams to deliver a seamless client experience.
• Act as the voice of the customer internally, influencing product innovation and go-to-market strategy.
• Maintain clear account plans, forecasting, and pipeline visibility within tools like Salesforce.

Requirements

• 7-10 years of experience in Influencer Marketing, SaaS, or social ad tech.
• Strong understanding of creator ecosystems, and/or employee-generated content strategies.
• Proven success in account management, client services, or sales roles. Experience with quota or revenue responsibility preferred.
• Demonstrated track record of growing existing accounts (upsell, cross-sell, expansion revenue).
• Skilled at leading executive conversations and connecting business outcomes to platform value.
• Experience navigating enterprise and mid-market organizations and building relationships across multiple stakeholders.
• Highly analytical, with the ability to translate data into actionable insights and compelling narratives.
• Self-starter with a proactive, strategic mindset and strong organizational skills.

Benefits

• Impactful Work: Be part of a team that shapes the future of creator marketing for some of the world’s most respected brands.
• Innovative Environment: Work with cutting-edge technology and creative solutions in an environment that fosters risk-taking and innovation.
• Career Growth: BN supports your professional growth and provides opportunities to advance within a rapidly evolving industry.