Responsibilities

• Lead, coach, mentor, and develop Direct Marketing team members.
• Build a culture centered around performance, accountability, trust, and respect.
• Partner in hiring, promotions, performance management, and other key people decisions.
• Conduct regular check-ins and performance reviews to help team members grow and succeed.
• Develop future leaders and create a strong bench of talent.
• Lead the Direct Marketing team toward sales, lead generation, and profitability goals.
• Translate company objectives into clear, actionable plans for your team.
• Monitor performance and identify opportunities to improve results.
• Hold leaders and team members accountable to expectations while providing the coaching and support needed to succeed.
• Manage department expenses responsibly and within budget.

Requirements

• Bachelor’s degree or 5+ years of equivalent supervisory/leadership experience
• Proven ability to lead, motivate, coach, and develop teams
• Strong communication, active listening, and conflict-resolution skills
• Ability to analyze challenges and translate business goals into action
• Strong organizational, time-management, and problem-solving skills
• Ability to perform in a deadline-driven, results-oriented environment
• Strong customer-service mindset
• Ability to manage budgets and work within financial constraints
• Proficiency with Microsoft Word, Excel, and database systems
• Valid driver's license and insurable driving record according to company standards

Benefits

• $22 - $26/hour
• 401K
• PTO / Sick Time
• 8 Paid Holidays plus 1 Flex Holiday
• Medical, dental and vision insurance
• Life and Accidental Death & Dismemberment (AD&D) Insurance
• Disability Insurance
• Identity Theft Protection
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)