Responsibilities

• Nurture and grow relationships with assigned client accounts to drive retention and expansion of books of business
• Serve as the primary point of contact for clients and provide strategic guidance on their digital marketing efforts
• Analyze and translate complex data into actionable insights for clients
• Proactively plan and execute client campaigns, leveraging internal and external resources for optimal performance
• Ensure an exceptional end-to-end client experience
• Prepare and present professional, detailed monthly reports and presentations
• Lead regular client meetings and status calls
• Collaborate closely with our SEO, SEM, & CRO engineering teams, facilitating direct communication when needed
• Identify and pursue opportunities for account growth and renewal

Requirements

• 3+ years of experience in digital marketing account management
• Experience working in an agency setting- handling multiple clients across a variety of industries.
• Proven ability to develop and execute successful digital marketing strategies - SEM and SEO. You will have access to experts, but the primary strategy will fall on you.
• Strong background in managing B2B and B2C client relationships and driving account success
• Exceptional organizational skills with a keen eye for detail
• Confident, engaging communication style
• Grace under pressure and the ability to effectively address client concerns
• Results-driven approach with a positive, high-energy attitude
• Ability to thrive in both autonomous and collaborative work environments
• Working knowledge of WordPress, basic HTML, and digital marketing platforms (e.g., Ahrefs, Moz, SEMRush, Google Analytics, Google Ads)

Benefits

• Comprehensive benefits package (up to 90% coverage for health, dental, vision, life)
• Hybrid work model- work from home Tuesday and Thursdays
• Simple IRA with employer match - fully vested immediately after contributing
• Unlimited paid time off after 90 days
• Pet-friendly office for those in Cincinnati