Responsibilities

• Account Ownership: Occasionally take full account ownership of assigned accounts with limited oversight from manager. This includes but is not limited to: Drafting client agenda; Running calls; Leading on projections and calendars; Provide email and text content feedback; Support manager as needed on other accounts.
• Lead on email production and quality assurance process for assigned accounts
• Lead on checklist and loading training across CRMs.
• Draft and edit email and text copy.
• Load emails and texts as needed.
• Review email and text samples. Provide creative and strategic edits to associates on their loads.
• Quality check emails and texts for copy for edits, mobile edits, links and sourcing conventions, and targeting.
• Help train email and texting staff on quality assurance and best practices for segmentation, drafting, and loading across platforms.
• Ensure that all areas where mistakes commonly happen, like missing punctuation, incorrect links/sourcing/names, or missed edits from managers, partners, or clients are incorporated.
• Analyze overall program performance and recommend strategies to hit and exceed client goals; ensure topics going out for all clients are working, relevant and mission-oriented.
• Ensure ActBlue landing pages and backend landing pages across company clients are optimized through A/B testing (copy, branding, innovative strategies).
• Help associates and strategists capitalize on big news + rapid response moments.
• Help lead planning meetings -- comes to planning meetings with knowledge of email and text performance, content ideas, and strategic recommendations that contribute by hitting and exceeding client goals.
• Ensure that we are prepared for future events (anniversaries but also major moments like debates, RNC/DNC conventions).

Requirements

• 3-6 years of work experience with at least 1 campaign cycle of experience in a dedicated email fundraising role;
• Client-facing project management experience;
• Experience managing multiple clients or workstreams at once;
• Familiarity with P2P and/or broadcast texting platforms;
• Experience using one of the following email CRMs: NGP, Everyaction, Actionkit, Acoustic;
• Experience working at an agency; working with or at non-profits or political/issue campaigns;
• Basic understanding of long term lead performance tracking;
• Experience building and executing project plans to achieve fundraising and communications goals;
• Ability to juggle multiple projects in a deadline-driven environment;
• Excellent quantitative reasoning skills and ability to apply data to strategic decisions.

Preferred

• Passion for good causes, whether candidates or other;

Benefits

• Unlimited vacation after 90 days of employment, as well as paid sick leave
• Federal holidays off (11-12 total days, Indigenous Peoples Day in off-cycle years)
• Employer-paid health, dental, and vision insurance
• Flexible work schedules and the option to work remotely anywhere within the United States and its territories with broadband internet
• Annual professional development stipend
• 401k benefits with match after six months of employment