Responsibilities

• Manage digital projects across website development and digital marketing campaigns
• Lead new client project kickoff meetings, status calls, stand-ups, and stakeholder communications
• Develop and maintain project timelines, budgets, resource plans, and delivery schedules
• Coordinate cross-functional teams including designers, developers, SEO specialists, content writers, and QA teams
• Ensure projects move efficiently through discovery, design, development, QA, launch, and post-launch optimization phases
• Review final website product and ensure alignment with original scope and client requests
• Maintain accurate project documentation, identify project risks, blockers, and scope changes while proactively developing solutions
• Monitor team workloads and project capacity to support efficient production operations
• Facilitate communication between sales, account management, production, and client teams to ensure smooth project handoffs
• Track project performance metrics, deadlines, and deliverables

Requirements

• 3+ years of experience in digital project management, web production, or agency operations
• 1+ years in client-facing positions in an agency setting
• Strong understanding of website development processes and digital marketing workflows
• Ability to explain complex processes, such as SEO and Paid Media, to non-technical stakeholders in simplified terms
• Familiarity with Google Analytics, WordPress, and Google Business Profile
• Experience in a fast-paced, high-volume digital marketing agency is highly preferred
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook, Teams)
• Experience with CRMs and project management tools
• Strong organizational and time management skills with the ability to manage multiple tasks simultaneously
• Exceptional communication and interpersonal skills, both written and verbal

Benefits

• Remote-first culture with flexible work options
• Performance based bonuses to reward excellence
• Medical, Dental, Vision, and Life Insurance
• 401(k) matching to help you plan for your future
• 6 weeks of paid parental leave for new parents
• $2,000 annual tuition reimbursement for continued education
• Wellness stipend to support your health and fitness
• Monthly data stipend to support your remote work environment
• Paid vacation and sick time off for work-life balance
• 11 paid holidays to enjoy throughout the year