Responsibilities

• Manage and maintain RAFT’s website (WordPress), ensuring content is current, accessible, and functioning well
• Coordinate updates, new pages, and campaign launches with internal teams
• Monitor website performance and analytics; recommend improvements to user experience and engagement
• Maintain website security, backups, and system updates
• Support and manage online platforms such as Shopify, event registrations, and donation tools
• Improve the online purchasing and donation experience to increase engagement and revenue
• Partner with marketing and development teams on digital campaigns and promotions
• Track and report on key performance metrics
• Optimize use of Google Analytics (including nonprofit grant tools, if applicable)
• Research and implement AI tools that improve workflows, reporting, and content creation

Requirements

• 3+ years of experience in website management, digital platforms, or IT support
• Experience with CMS platforms (WordPress preferred)
• Familiarity with AI tools and digital automation
• Experience supporting online sales, donations, or digital transactions
• Experience working in a nonprofit or mission-driven organization is a plus
• Comfortable managing websites, digital platforms, and integrations
• Strong problem-solving skills with a practical, solutions-focused approach
• Ability to manage multiple projects and priorities
• Clear communicator who can explain technical concepts in simple terms
• Curious and adaptable, with an interest in learning and applying new technologies

Preferred

• Experience working in a nonprofit or mission-driven organization is a plus

Benefits

• Competitive pay, health benefits, and 403(b) retirement match
• Bonus opportunities + generous time off (vacation, sick, holidays, shutdown)
• Creative, mission-driven work environment
• Hybrid schedule (at least 2 days per week onsite, must be locally based)