Responsibilities

• Manage our YouTube channel: Organize the channel, prepare and upload videos, create thumbnails, add captions and descriptions, and maintain a publishing schedule.
• Help produce content: Assist with basic recording equipment and setup, edit straightforward videos, and turn longer recordings into short social media clips.
• Maintain our websites: Update text, photos, videos, links, and forms; check that changes work on desktop and mobile; coordinate outside help when needed.
• Support Buildium operations: Enter and update approved property, owner, and tenant information; help users access their portals; and maintain accurate onboarding checklists.
• Manage social media: Set up and maintain business profiles, prepare and schedule approved posts, and bring inquiries to the appropriate team member.
• Troubleshoot everyday technology: Research problems, work with software support teams, and follow issues through to resolution.
• Keep work organized: Maintain a shared task list, document recurring processes, and provide a brief weekly update on completed work, upcoming priorities, and results.

Requirements

• Practical experience supporting business software, websites, and digital marketing.
• Confidence learning unfamiliar tools and finding solutions independently.
• Strong attention to detail, especially when handling owner and tenant information.
• Clear writing and the ability to explain technical issues in plain English.
• Basic video editing and graphic design skills using tools such as Canva and CapCut or comparable software.
• Reliability, good judgment, and a habit of checking your work before calling it finished.
• Availability to work in Salem regularly for collaboration and recording sessions.
• Experience with Buildium, YouTube Studio, Meta Business Suite, or website builders is a plus. You do not need to know every platform already, but you should be able to show how you have successfully learned and used similar tools.
• Relevant work examples matter more to us than a particular degree.

Benefits

• Flexible schedule