Digital Messaging Marketing Intern

Costa Mesa, CA (On-site)

Salary Not AvailableIntern/New GradPart time

Posted 2 months ago

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Job Summary

Coordinate and QA the flow of email and social content, while pulling simple performance insights to keep campaigns aligned and on-brand.

  • Content coordination: Gather assets, update messaging calendars, and organize campaign documentation.
  • Social/email operations: Draft posts, schedule content, monitor engagement, respond to questions, and maintain a consistent brand voice.
  • QA & reporting: Test links, ensure formatting across devices, and surface basic metrics for optimization.

Job Description

  • Email Support — Help organize and maintain email content libraries and documentation and assist with updating campaign calendars and tracking deliverables.
  • Social Media Support — Help draft posts, schedule content, monitor comments, and track engagement across platforms.
  • Customer Care Support — Respond to customer questions through social channels, escalate issues to the right teams, and help maintain a positive brand voice.
  • Content Coordination — Gather assets, update messaging calendars, and help keep campaign documentation organized.
  • Quality Assurance — Test links, review formatting, and help ensure messages look correct across devices.
  • Reporting & Insights — Assist with pulling basic performance metrics for email and social campaigns.
  • Research — Monitor trends in digital communication, social media, and customer engagement to help the team stay current.
null, Auto Club Of Southern Calif logo

null, Auto Club Of Southern Calif

3.6 Glassdoor

AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S. with more than 62 million members that has been serving motorists for more than a century. Auto Club Enterprises is a group of AAA clubs serving more than 17 million members in 21 states, employing more than 14,000 people directly and working with thousands of independent businesses that provide benefits and service to our members. Our more than 300 branches receive 8 million visits annually, 23 call centers take more than 24 million calls per year and AAA.com and the AAA Mobile app are used more than 54 million times per year.Club Locations:AAA Alabama (Alabama)AAA Northern New England (Maine, New Hampshire, Vermont)AAA East Central (Sections of Pennsylvania, Ohio, Kentucky, West Virginia and New York)AAA Tidewater (Southeastern Virginia)AAA Missouri (Missouri, Mississippi, Arkansas, Louisiana, and sections of Kansas, Illinois and Indiana)AAA Texas (Texas)AAA New Mexico (New Mexico)Automobile Club of Southern California (from Mono to San Diego Counties)AAA Hawaii Our Mission:Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.Our Values:RESPECT – Appreciate each other’s contributions.TEAMWORK – Excel through collaboration.RELEVANCE – Anticipate and adjust to evolving needs.CHARACTER – Do the right thing, honor our commitments.COMMITMENT – Relentlessly pursue excellence.We are committed to creating a workplace where all employees, regardless of background, or characteristics, are engaged, feel they belong and can grow and develop long careers with our organization. We are focusing on what we can do to help bring about meaningful change to advance diversity, inclusion and belonging in both our organization and our local communities

Founded in 1970
Costa Mesa, California, USA
6.7K employees (175 in marketing)
57% recommend to a friend
73% CEO approval

Traffic Signals

Monthly Visitors
21M
Monthly Google Ads Budget
$1.8M
Traffic Source Mix
Search
37.9%
Direct
53.8%
Referral
6.4%
Social
0.5%
Paid
1.3%

Headcount Trend

Current headcount: ~6.7K

Marketing Team

Marketing Team Size
142 (2% of company)
Marketing Roles Posted (Last 30 Days)
3