Responsibilities

• Provide customer and business insights to develop and implement .com merchandise strategies to drive sales in partnership with merchant and marketing teams.
• Partner with merchants, vendors, and offshore teams to improve product page quality through specific enhancements of images, copy, knowledge assistants, and reviews.
• Research industry trends and provide competitive analysis to identify white space and opportunities online. Identify assortment opportunities and drive expanded assortment growth on jcp.com.
• Optimize navigation, customer journey, and merchandise onsite to improve conversion.
• Leverage customer analytics tools to improve customer experience and key metrics (i.e. traffic, conversion, add to bag & bag abandonment) by engaging in daily, weekly, monthly, and quarterly recaps.
• Execute high volume of category and company-wide events across customer journey with high attention to detail and excellence.
• Curate and maintain links for all content including Emails, Homepage, and onsite creative content.

Requirements

• Bachelor’s Degree in related field
• 3-5 years’ experience in Ecommerce or Retail, with a minimum 1-3 years in site merchandising preferred
• Excellent analytical, critical thinking and problem-solving skills
• Proficient in web-based analytics tool
• Dynamic, self-starter with excellent communication skills