Responsibilities

• eCommerce & Merchandising: Support day-to-day ecommerce operations, merchandising updates, product launches, and promotional campaigns across brand websites.
• CRM & Lifecycle Marketing: Assist with email and SMS marketing programs, including campaign execution, audience segmentation, testing, and reporting.
• Website Management & Technical Coordination: Coordinate website content updates, quality assurance testing, and ongoing customer experience improvements.
• Digital & Affiliate Marketing: Support digital marketing initiatives, including paid media and affiliate marketing programs. Collaborate with Marketing, Product, IT, Artist Relations, and external partners to support business objectives and customer engagement.
• SEO / Marketplace Support: Help optimize product content, digital shelf presentation, SEO, and online customer journeys.
• Analytics & Reporting: Monitor and analyze performance across ecommerce and marketing channels, providing insights and recommendations.

Requirements

• Bachelor's degree in Marketing, Business, Communications, or a related field.
• 3-5 years of experience in ecommerce, digital marketing, CRM, or related disciplines.
• Experience with ecommerce platforms, email marketing tools, and digital analytics platforms.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple projects and collaborate effectively across teams.
• Curious, proactive, detail-oriented, and eager to learn.

Preferred

• Experience with Shopify, Klaviyo, Google Analytics, Meta Ads, Google Ads, or SEO tools.
• Experience with consumer products, lifestyle, music, or technology brands.
• Exposure to affiliate marketing, conversion optimization, or customer lifecycle marketing.
• Interest in emerging digital technologies and AI-powered marketing tools.