Digital Marketing Director

USA (Remote)

$215K/yr – $275K/yrSenior Level15+ years expFull time

Posted 3 hrs ago

Job Summary

Own strategy and execution across paid media and ABM programs, including channel allocation, nurture frameworks, and high-touch events, while managing budgets and agency/vendor relationships.

  • Lead ABM tiering and cross-channel targeting across LinkedIn, CTV, Influ2, and OOH
  • Report weekly on CPL/ROAS/CTR with insights to leadership

Job Description

Responsibilities

  • Serve as the primary liaison to our paid media agencies, owning strategy and channel allocation recommendations across paid social, search, display, and programmatic, and bringing data-backed budget recommendations to leadership
  • Design and maintain our ABM tiering methodology — from strategic named accounts to broader programmatic targeting — and ensure it's applied consistently across every team using it
  • Run high-value account targeting directly across channels including LinkedIn, connected TV (CTV), person-based advertising platforms (e.g., Influ2), and out-of-home (OOH)
  • Architect the cadence, structure, and content flow for nurture programs and webinars, building a framework that scales across multiple audiences and campaign teams
  • Own the strategy and vendor relationships for content syndication programs that fuel top-of-funnel demand
  • Define the target audience and strategy behind in-person, high-touch programs (like executive roundtables), partnering with our events team on delivery
  • Report on channel performance — CPL, ROAS, CTR, and account engagement — on a weekly cadence, broken out by segment

Requirements

  • 10-15+ years of experience in digital marketing, with significant, senior-level experience managing relationships with paid media agencies
  • Demonstrated experience building and running ABM programs at scale
  • Experience architecting nurture and lifecycle marketing programs
  • Strong analytical and budget management skills, with the ability to present clear recommendations to senior leadership
  • A collaborative, influence-driven working style, with a track record of aligning cross-functional teams without formal authority over them
  • Comfort using AI tools (e.g., Claude) to move faster on strategy, reporting, and campaign development
  • Experience with AI platforms

Preferred

  • A collaborative, influence-driven working style, with a track record of aligning cross-functional teams without formal authority over them
  • Comfort using AI tools (e.g., Claude) to move faster on strategy, reporting, and campaign development
  • Experience with AI platforms

Benefits

  • 💰 Participation in the company's employee share options plan
  • 🏥 Comprehensive health coverage for you and your loved ones
  • 👪 Life Insurance
  • ◻️ STD and LTD
  • 💰 The opportunity to contribute to the company's 401k plan
  • 🏝 Flexible PTO policy + 11 designated company holidays
  • 📚 Annual learning and development allowance
  • 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
  • 🧡 Enhanced parental leave
  • 👨‍👩‍👧 Company-funded fertility and family-forming programmes
PolyAI logo

PolyAI

The leading provider of enterprise AI agents for customer service. PolyAI resolves millions of customer service inquiries on behalf of the world's most trusted brands, providing engaging and lifelike experiences that feel like talking to a real person.

Founded in 2017
San Mateo, California, USA
342 employees (41 in marketing)

Salaries

Posted range

$215K/yr – $275K/yr

Taken straight from the job posting.

See all PolyAI salaries

Funding

Total Funding
$202M
Last Raise
$86M
Series D, 3 months ago

Funding History

  • Dec 2025
    Series D • $86M
  • May 2024
    Series C • $50M
  • Sep 2022
    Series B • $40M

Traffic Signals

Monthly Visitors
168.4K
Monthly Google Ads Budget
$102.6K
Traffic Source Mix
Search
48.9%
Direct
39.6%
Referral
7.6%
Social
2.9%
Paid
0.9%

Headcount Trend

Current headcount: ~342

Recent News

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Digital Marketing Director

PolyAI · USA · Remote