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PolyAI

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Open positions25 open marketing positions

PolyAI logo

Product Communications Lead

PolyAI

USA (Remote)

$175K/yr - $200K/yrIn-houseFull-timeSenior level8+ years exp.
6 days ago
PolyAI logo

Product Communications Lead

PolyAI

New York City, NY (Remote)

$175K/yr - $200K/yrIn-houseFull-timeSenior level8+ years exp.
6 days ago
PolyAI logo

Product Communications Lead

PolyAI

London, UK (Remote)

$175K/yr - $200K/yrIn-houseFull-timeSenior level8+ years exp.
6 days ago
PolyAI logo

Product Communications Lead

PolyAI

UK (Remote)

$175K/yr - $200K/yrIn-houseFull-timeMid level8+ years exp.
6 days ago
PolyAI logo

Field Marketing Manager (6 month contract)

PolyAI

USA (On-site)

$10K/mo - $12K/moIn-houseContractMid level
13 days ago
PolyAI logo

Product Communications Lead

PolyAI

UK (Remote)

$175K/yr - $200K/yrIn-houseFull-timeSenior level8+ years exp.
13 days ago
View all 25 jobs

Company overview

The leading provider of enterprise AI agents for customer service. PolyAI resolves millions of customer service inquiries on behalf of the world's most trusted brands, providing engaging and lifelike experiences that feel like talking to a real person.
Founded in 2017
San Mateo, California, USA
342 employees (41 in marketing)
poly.ai

Salaries

Typical salary range

$90,000 – $107,000

/ yr

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People

Founders and leadership

Eddy Su
Eddy Su
Co-founder
At the company for 8 years 11 months
Shawn Wen
Shawn Wen
CTO and Co-Founder
At the company for 8 years 11 months

Marketing leadership

Brian Thompson
Brian Thompson
VP of Product Marketing & GTM
At the company for 2 years 1 month
Emily Gerston
Emily Gerston
Head of Global Talent Acquisition
At the company for 3 years 7 months
Makenzie Jones
Makenzie Jones
Global Field Marketing Manager
At the company for 3 years 9 months
Caroline Gooding
Caroline Gooding
Partner Marketing Manager
At the company for 8 months

Hiring contacts

Emily Gerston
Emily Gerston
Head of Global Talent Acquisition
At the company for 3 years 7 months
Peyton Goodwin
Peyton Goodwin
Talent Acquisition Manager - Global Revenue & Corporate Functions
At the company for 1 year 9 months

Hiring activity

Open marketing jobs over time

25 open now

Headcount trend

Company growth over the last 12 months

Funding

Total funding

$202M

Last raise

$86M

Series D, 3 months ago

Funding history

Dec 2025

Series D PolyAI · $86M

May 2024

Series C PolyAI · $50M

Sep 2022

Series B PolyAI · $40M

Sep 2021

Series A PolyAI · $14M

Mar 2019

Series A PolyAI · $12M

Audience

Monthly website visitors
168.4K
Month over month-5.6%
Quarter over quarter-14.1%
Top sourceSearch (48.9%)
Ad budget per month$102.6K
Average search rank37.9
Traffic source mix
Search
48.9%
Direct
39.6%

News

PolyAI unveils star-studded lineup of CX and AI visionaries for VOX 2025
Oct 14, 2025 • Yahoo Finance
Nvidia-Backed PolyAI Expands Voice AI Reach in the US Market
Oct 14, 2025 • cointurk finance
PolyAI launches agentic AI team to drive CX insights and growth: QA, Analyst, and Builder Agents
Sep 16, 2025 • PR Newswire

Links

poly.aiLinkedInCrunchbaseX (Twitter)

Loading insights...

Headcount +56.2% year over year

Jan 2017

Seed Round PolyAI

Referral
7.6%
Social
2.9%
Paid referral
0.9%

LinkedIn followers

Follower count and growth

Total followers

71.6K

12-mo growth

—

Monthly growth

+7.8%

PolyAI insights

Company and marketing-team signals from saved company data and employee profiles. Use this before you apply, interview, or negotiate.

Founded
2017
Headquarters
San Mateo, California
Employees
201-500
56.2% growth last 12mo
Marketing team
41
12% of company
17 saved employee profiles are linked to this company.

Company stability and risk

Shows a quick risk view from growth, funding age, and news.

Main result
Low risk
Series C–like · Growing 56.2% last 12 months · Mid-stage · Recently funded
Trend
2023-05-01 -> 2025-12-29
Headcount (12 months)
+56.2%
Last funding round
3 months ago
Negative news (120 days)
0
Risk score0/7

Website traffic

Shows traffic size, change, and traffic sources.

Monthly website visitors
168.4K
Month over month-5.6%
Quarter over quarter-14.1%
Top sourceSearch (48.9%)
Traffic source mix
Search
48.9%
Direct
39.6%
Referral

Competitors and search

Shows competitors and key search metrics in one view.

Main result
0 competitor sites
Search traffic: 1K organic clicks / 3K paid clicks
Organic competitors
0
Paid competitors
0
Keyword change
+195
Ad budget per month
$102.6K
Average search rank
37.9

LinkedIn followers

Shows follower count and growth.

LinkedIn followers

Follower count and growth

Total followers

71.6K

12-mo growth

—

Monthly growth

+7.8%

Job openings

Shows open jobs, growth, and role changes.

Main result
5 open jobs
Open jobs trend: —
Trend
2025-03-01 -> 2026-02-01
Open jobs growth
—
Biggest role change
—
Latest open role
VP of Product Marketing

Marketing team size

Shows saved marketing team size.

41
12% of the company • 17 saved marketing people

First hire or larger team

Shows if this looks like one hire or a bigger team.

Looks like larger team
Based on saved marketing team size: 41.

Funding

Shows saved funding data.

Total funding
$202M
Last raise
Series D
3 months ago
Funding details
Amount raised
$202M
Last round
Series D
Last fundraise
3 months ago

News

Shows saved company news.

PolyAI unveils star-studded lineup of CX and AI visionaries for VOX 2025
Oct 14, 2025 • Yahoo Finance
Nvidia-Backed PolyAI Expands Voice AI Reach in the US Market
Oct 14, 2025 • cointurk finance
PolyAI launches agentic AI team to drive CX insights and growth: QA, Analyst, and Builder Agents
Sep 16, 2025 • PR Newswire
7.6%
Social
2.9%
Paid referral
0.9%