Responsibilities

• Build and deploy marketing emails using Salesforce Marketing Cloud.
• Manage segmentation, scheduling, and distribution of email campaigns.
• Build and maintain automated email journeys and lifecycle communication workflows.
• Conduct quality assurance checks including formatting, links, personalization fields, and rendering prior to distribution.
• Manage the email approval process and ensure communications move through required review and editing steps before distribution.
• Track digital marketing requests and ensure necessary approvals have been obtained from stakeholders.
• Maintain campaign schedules and documentation related to email and digital marketing initiatives.
• Incorporate copy edits and approved messaging into email communications and digital assets.
• Coordinate with internal teams to gather content and confirm messaging approvals.
• Ensure content aligns with Chautauqua’s editorial standards and style guide.
• Assist with updates to website content and digital marketing assets as directed by the Marketing Manager.
• Support social media scheduling and coordination as needed.
• Maintain organized records of campaign materials and digital assets.

Requirements

• Experience working with email marketing platforms or marketing automation tools (Salesforce Marketing Cloud) preferred.
• Strong attention to detail and organizational skills
• Ability to manage multiple requests and deadlines simultaneously
• Strong written communication awareness and editing sensitivity
• Ability to work collaboratively with multiple internal stakeholders

Preferred

• Familiarity with digital marketing platforms.

Benefits

• Referral bonus program: $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.
• Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.