Digital Marketing Account Manager

USA (On-site)

Salary Not AvailableMid Level5+ years expFull time

Posted 4 months ago

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Job Summary

Drive client marketing programs for healthcare accounts as a Digital Marketing Account Manager, owning integrated campaigns and client growth.

  • Must-have: 5+ years in agency account services managing multichannel campaigns.
  • Standout: Healthcare marketing expertise with cross-functional team leadership.

Job Description

Responsibilities

  • Project manage and optimize compelling integrated print and digital marketing and communications strategies that connect clients with their audiences in meaningful and effective ways.
  • Foster, retain and grow client relationships.
  • Be a trusted member of the client’s team and be deeply connected to the growth and success of True North.
  • Help clients find success in utilizing custom content marketing to support their business goals. This includes service-line growth campaigns, blogs, content hubs, publications, web content, and all the facets of effective content marketing.
  • Manage and coordinate campaigns with a diverse mix of marketing tactics.
  • Communicate with and provide direction to other members of the team.
  • Strategize with clients on messaging, branding and competitive positioning.
  • Lead campaigns and coordinate cross-functional work to ensure on-time delivery.

Requirements

  • Bachelor’s degree in business, marketing or a related field
  • Minimum of 5 years of experience in account services at a marketing or advertising agency
  • Experience leading and project managing campaigns that include a diverse mix of marketing tactics including, but not limited to website creation, landing pages, content creation, emails, digital ads, videos and animations, print publications and direct mail pieces
  • Experience leading campaign performance calls with clients and effectively providing insights and recommendations based on campaign results
  • Experience navigating and interpreting data provided from sources like Google Ads, Google Analytics, Facebook, and/or Youtube
  • Experience strategizing with clients, advising on messaging, branding and competitive positioning
  • The ability to keep clients on schedule and projects on budget within scope, while effectively communicating with and providing direction to other members of the team
  • Proven strategic development capabilities and a knowledge of marketing strategy, ideally in healthcare, including an understanding of interactive and digital media platforms such as email, paid search and social advertising and landing pages
  • Sharp active listening skills that allow you to identify opportunities to add value and grow accounts with existing clients
  • Ability to work in a fast-paced, deadline-driven environment with the ability to quickly pivot

Nice to Have

  • Certifications in project management and content marketing preferred
  • Experience within the healthcare industry preferred
  • Previous experience working remotely is preferred
True North logo

True North

We dedicate ourselves to guiding healthcare marketers through the industry’s ever-evolving landscape. We combine data-backed decisions with creative excellence to elevate healthcare brands and illuminate solutions to complex problems.

Founded in 1988
Chattanooga, Tennessee, USA
146 employees (55 in marketing)

Traffic Signals

Monthly Visitors
13.6K
Traffic Source Mix
Search
18.2%
Direct
43.9%
Referral
5%
Social
31.6%
Paid
1.1%

Headcount Trend

Current headcount: ~147

Marketing Team

Marketing Team Size
37 (25% of company)