Responsibilities

• Client Relationship Management - Serve as the primary point of contact for assigned client accounts - Lead client onboarding and ongoing strategy discussions - Conduct regular client meetings, campaign reviews, and performance updates - Build trusted relationships with clients and identify growth opportunities - Ensure client questions and requests are handled promptly and professionally Campaign Management - Coordinate the execution of SEO, PPC, website, content, and digital marketing initiatives - Collaborate with internal specialists to ensure projects stay on schedule - Monitor campaign performance and communicate insights to clients - Assist in developing marketing strategies aligned with client business goals - Identify opportunities to improve campaign performance and ROI Project & Team Coordination - Manage tasks and timelines through project management platforms - Work closely with designers, developers, content creators, and advertising specialists - Ensure deliverables are completed accurately and on time - Maintain organized records of client communications, goals, and campaign progress - Help streamline internal processes to improve efficiency Reporting & Analytics - Review campaign data and marketing performance metrics - Prepare client reports and strategic recommendations - Utilize Google Analytics, Google Ads, HubSpot, and other marketing tools to evaluate results - Translate marketing data into actionable insights for clients

Requirements

• 3+ years of experience in digital marketing, account management, project management, or client services
• Strong understanding of digital marketing channels including SEO, PPC, social media, email marketing, and website optimization
• Experience working with Google Analytics and reporting tools
• Excellent verbal and written communication skills
• Strong organizational and time-management abilities
• Ability to manage multiple clients and projects simultaneously
• Self-motivated problem solver who takes initiative
• Professional, friendly, and client-focused demeanor
• Experience with project management platforms such as Asana, ClickUp, Trello, Monday.com, or similar systems
• Experience managing business social media accounts and digital content initiatives

Preferred

• Agency experience
• Experience with Google Ads and Meta Ads
• Familiarity with HubSpot or CRM platforms
• WordPress website management experience
• Experience presenting reports and marketing strategies to clients
• Understanding of conversion rate optimization (CRO)
• Familiarity with Canva, Adobe Photoshop, or Illustrator
• Leadership or team management experience
• Deep understanding of SEO, paid advertising, and lead generation strategies
• Experience managing website projects and redesigns