Responsibilities

• Build, modify, and maintain responsive email content primarily using Knak.
• Assemble emails using reusable modular components and approved creative assets.
• Collaborate with project managers, marketers, and creative partners throughout the email development process.
• Coordinate with creative teams when design updates or asset modifications are required.
• Manage promotional review workflows and support approval processes in a regulated environment.
• Perform detailed quality assurance and proofreading before campaign deployment.
• Maintain email templates, reusable modules, images, and digital assets.
• Support personalized email content using dynamic capabilities and audience segmentation.
• Troubleshoot email production issues and provide technical guidance to internal teams.
• Enhance creative assets using design applications when needed.

Requirements

• Bachelor Degree in Graphic Design, Marketing, Business, or related field.
• Three to five years of hands on email marketing experience.
• Strong hands on experience with Knak for email creation and management.
• Experience creating, editing, testing, and deploying email campaigns.
• Knowledge of HTML and CSS fundamentals related to email development.
• Experience collaborating with cross functional teams in a regulated environment.
• Excellent written, verbal, and interpersonal communication skills.
• Strong attention to detail with outstanding proofreading and quality control skills.
• Ability to manage multiple projects simultaneously.

Preferred

• Experience with Figma and Adobe Photoshop.
• Experience with email rendering and testing tools.
• Experience supporting highly regulated industries.
• Knowledge of dynamic email personalization.
• Experience maintaining digital asset libraries.

Benefits

• Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)