Digital Experience & eCommerce Manager

Kimberly, ID (Unknown)

Salary Not AvailableMid Level

Posted 3 hrs ago

Job Summary

Own and optimize the digital customer experience across Standlee’s websites and eCommerce, leading strategy, SEO, content, and performance while coordinating with internal teams and external agencies to drive online revenue and brand growth.

  • Drive end-to-end digital initiatives to increase brand awareness and revenue
  • Own SEO strategy, content optimization, and technical improvements
  • Manage website roadmap, analytics, and agency partnerships

Job Description

Responsibilities

  • Lead Standlee’s digital customer experience across owned websites, digital platforms, and eCommerce channels; drive strategy, optimization, and execution of digital initiatives that increase brand awareness, improve customer education, strengthen organic search performance, and support online revenue growth.
  • Serve as the internal digital expert, partnering with agencies, retail partners, sales, and marketing teams to create a seamless online experience from product discovery through purchase.
  • Own Standlee & Partner website strategy, roadmap, and continuous optimization; lead website enhancements that improve customer experience, education, engagement, and conversion; manage website content accuracy, product information, and user experience.
  • Develop digital experiences supporting Forage Foundation education, new product launches, equine nutrition resources, small animal category growth, and other initiatives; identify opportunities for digital tools/resources that improve customer engagement.
  • Own SEO strategy and organic growth roadmap; lead keyword strategy, content optimization, and technical SEO improvements; monitor competitor digital presence and identify opportunities.
  • Support growth across eCommerce platforms (Amazon, Chewy, retail partner websites, direct-to-consumer opportunities); own digital shelf excellence (product listings, images, enhanced content, SEO, ratings & reviews, discoverability); support promotions and launches; identify opportunities to improve online conversion.
  • Manage digital marketing agency relationships and budgets; partner on paid search, paid social, retargeting, SEO initiatives, campaign measurement; ensure agency strategies align with business priorities; hold partners accountable to budget, timelines, reporting, and performance.
  • Own digital performance reporting; translate analytics into recommendations; manage GA4 reporting, website dashboards, SEO reporting, campaign tracking, and eCommerce performance insights; provide recommendations on customer behavior, content opportunities, website improvements, and digital investments.

Requirements

  • Bachelor’s degree in Marketing, Business, or related field.
  • Experience managing websites, SEO, and digital marketing platforms.
  • Understanding of eCommerce marketplaces and digital shelf optimization.
  • Experience managing agencies/vendors.
  • Ability to translate data into business recommendations.
  • Strong project management skills.