Digital Content Specialist

West Chester, PA

Salary Not AvailableMid Level3+ years expFull time

Posted 3 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the web content and frontend experience for a large ecomm property, balancing CMS content governance with campaign-driven experiences across QVC and HSN.

  • Content governance and migration across AEM and other CMS to support homepage, PDP, and cart experiences.
  • Campaign and personalization work using HTML/CSS/JS and Adobe Target to drive targeted experiences.
  • Cross functional collaboration with UX, IT, eCommerce, Marketing, Design, QA, and Testing to keep site quality high and campaigns on track.

Job Description

Responsibilities

  • Build, schedule, publish, and migrate digital content across QVC and HSN customer platforms using AEM and other CMS tools.
  • Support daily content development across the customer journey, including the homepage, product detail pages, and cart/purchasing experience.
  • Create targeted digital experiences and campaigns using HTML, CSS, JavaScript, and Adobe Target.
  • Partner with teams including UX, IT, eCommerce, Marketing, Design, QA, and Testing to support campaigns, platform updates, and customer-facing site experiences.
  • Respond to production issues in real-time, troubleshoot with IT, and help maintain a high-quality customer experience across digital platforms.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, Digital Media, Web Development, or a related field, or equivalent practical experience.
  • 3+ years experience using HTML, CSS, JavaScript, jQuery, and JSON. We prefer candidates who can hand-author HTML and CSS.
  • 3+ years experience with CMS platforms such as AEM, WordPress, Drupal, or similar tools through coursework, internships, work experience, or personal projects is helpful.
  • 3+ years experience communicating updates and resolutions to partners, with the ability to present information, recommendations, and issue resolution to leadership and team members across departments.
  • Understanding of web browser capabilities and the constraints involved in developing for digital and multimedia platforms.
  • This role is hybrid and will require you to be onsite at our West Chester, PA location several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: NJ, PA, DE .Relocation assistance is not available for this role.

Benefits

  • Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
  • In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC logo

QVC

QVC® empowers shoppers with knowledge and shares insights in a lively and engaging way. QVC offers an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and connects shoppers to interesting personalities, engaging stories and award-winning customer service. Worldwide, QVC reaches more than 200 million homes via 13 TV channels, which are widely available on cable/satellite TV, free over-the-air TV, and FAST and other digital livestreaming TV.QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

Founded in 1986
West Chester, Pennsylvania, USA
9.3K employees (1,424 in marketing)