Digital Content Specialist

Responsibilities

• Handle ‘Contact Us’ cases within retailer portals to implement corrective measures and resolve problems efficiently
• Regularly review retailer and dealer online presence through audits to maintain brand integrity and optimize product representation
• Manage the Online Authorized Seller Program by overseeing all documentation, coordinating communications, leading recurring status meetings, and providing regular reporting to stakeholders
• Conduct an annual audit of authorized dealers & resellers to verify their online presence, ensure compliance with brand guidelines, and assess whether continued authorization is warranted
• Monitor and coordinate data integrity with external partners to support accurate online visibility and tracking of RUPP products (Wayvia/PROWL)
• Create, update, and maintain product listings across multiple online platforms to ensure accuracy, consistency, and optimal presentation
• Support in keeping inRiver platform updated as the single source of truth, ensuring data integrity and accuracy
• Collaborate with team and external partners to set up and manage data mapping for content syndication
• Collaborate effectively with cross-functional teams to manage and support a wide range of tasks and projects
• Take ownership of all inquiries and ensure they are tracked, managed, and resolved through to successful completion

Requirements

• Strong verbal and written skills necessary to communicate effectively with all levels of the organization.
• Interpersonal skills necessary to engage with a range of teams within the organization.
• Ability to reason through problems and suggest workable solutions
• Strong attention to detail and thoroughness, ensuring accuracy and consistency in product data, content, and project deliverables
• Ability to make independent judgments regarding product content resolutions and ongoing improvements.
• Self-starter, accountable and motivated by detail orientated projects.
• Excellent organizational and follow-up skills to verify projects to completion.
• Strong organizational and time management skills to handle multiple tasks and projects simultaneously.
• Bachelor’s degree in Business, Marketing, eCommerce, or a related field preferred.
• 2+ years of experience in an eCommerce, content management, or marketplace operations role.

Preferred

• Experience with Walmart Supplier One, inRiver, AEM, Wayvia, Aquia/Widen DAM, Adobe Commerce preferred

Benefits

• This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), wellbeing program, product purchase discounts and much more.