Responsibilities

• Oversee the day-to-day management of Lincoln Center Theater's website, ensuring all production pages, institutional content, blogs, multimedia assets, press updates, and audience information are accurate, current, and engaging.
• Maintain content across all digital properties, coordinating updates related to productions, ticketing, events, membership, fundraising, education, accessibility, and organizational initiatives.
• Collaborate with Marketing, Press, Development, Artistic, and external partners to publish timely and compelling digital content that supports institutional priorities.
• Write, edit, proofread, and optimize website copy to ensure consistency in voice, clarity, accessibility, and search optimization.
• Assist in the development and execution of digital storytelling through multimedia content, including photography, video, interviews, blogs, and behind-the-scenes features.
• Support the Social Media Manager by editing video, creating digital assets, assisting with content capture, and contributing creative ideas for platform-specific storytelling.
• Build and deploy email marketing campaigns in collaboration with the Design Manager and Marketing team, ensuring quality assurance, accuracy, and timely delivery.
• Manage CRM audience segmentation to support targeted email campaigns, membership communications, production marketing, fundraising initiatives, and audience development efforts.
• Monitor website performance in collaboration with advertising agency, email engagement, and other digital analytics, providing insights and recommendations to improve audience experience and campaign effectiveness.
• Ensure all digital content reflects Lincoln Center Theater's brand standards and editorial voice across platforms.

Requirements

• A minimum of 3 years of experience managing website content, digital communications, or content marketing for a brand, arts organization, or cultural institution.
• Experience working with content management systems (CMS) to publish and maintain website content with a strong attention to detail.
• Strong writing, editing, and proofreading skills with the ability to adapt voice and tone for multiple audiences and communication channels.
• Experience building and deploying email marketing campaigns using CRM or email marketing platforms, with familiarity in audience segmentation and list management.
• Demonstrated understanding of digital content strategy, user experience, accessibility standards, and SEO best practices.
• Experience editing digital media, including basic video and image editing using Adobe Creative Suite.
• Strong organizational and project management skills with the ability to balance multiple priorities, stakeholders, and deadlines.
• A proactive mindset is critical. Recognizing that thoughtful planning is just as important as responsiveness, this role requires someone who anticipates content needs, identifies opportunities, and helps move projects forward.
• Ability to work collaboratively across departments while maintaining exceptional attention to detail and quality control.
• Familiarity with website analytics, email performance metrics, and digital reporting tools is preferred.

Preferred

• Photography skills are a plus.
• A strong interest in theater and the theatrical industry at large is a bonus for anyone interested in this position.

Benefits

• Paid Medical, Dental, and Vision Insurance, 403(b) and Employer Match, and Paid Time Off.