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Job role- Digital Content Manager

Location : Merrimack , NH or Smithfield , RI Westlake, TX.(Onsite) Remote every other week.

Duration 12 months

The Role

This role is for an Internal Communications Specialist supporting a Product Delivery Technology team within a philanthropic services organization. The position focuses on translating complex technology, product, and business information into clear, engaging communications for a wide range of internal audiences. Responsibilities include developing executive presentations, storytelling decks, visual diagrams, infographics, written summaries, and change communications that help align teams, clarify priorities, and communicate progress and business impact. The role partners closely with product leaders, technology teams, and business stakeholders to shape messaging that supports alignment, transparency, and decision-making across a highly collaborative, matrixed environment.

The ideal candidate has at least 2 years of experience in communications, storytelling, content development, or related fields, preferably supporting technology or product organizations. Strong written and verbal communication skills are essential, along with the ability to simplify complex concepts without losing meaning. Experience creating visual content, journey maps, presentation materials, videos, graphics, and motion design is highly desired. Candidates should be proficient with PowerPoint, Adobe Creative Suite, and visual storytelling tools, with additional strengths in video marketing, editing, animation, and change communications considered a major plus. The role requires someone who is organized, detail-oriented, adaptable, and comfortable managing multiple communication initiatives in a fast-paced environment.

Must Have:

· Partner closely with product leaders, technology delivery teams, and business stakeholders to understand objectives and shape clear narratives that support alignment and decision-making.

· Apply storytelling frameworks to communicate roadmaps, tradeoffs, risks, progress, and value realization in a compelling and accessible way.

· Create visuals and diagrams that simplify and explain complex systems, processes, and concepts.

· Support change communications related to new capabilities, processes, and delivery milestones.

· Tailor messaging for diverse internal audiences, including executives, product teams, technology partners, and business stakeholders.

· Ensure communications are accurate, consistent, and aligned with brand and communication standards.

Nice to Haves:

· Video marketing, editing, and animation