Digital Communications Manager

Springfield, NJ (Hybrid)

$80K/yr – $95K/yrMid Level4+ years expFull time

Posted 2 days ago

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Job Summary

Own end-to-end email program for B2B and D2C, leading digital storytelling, channel strategy, and cross-functional execution across launches, collections, and retailer communications.

  • Lead end-to-end email campaigns and channel strategy.
  • Align with Sales, Global teams, and design for timely, on-brand communications.
  • Leverage data and automation to optimize journeys and segmentation.

Job Description

Responsibilities

  • Lead digital storytelling across email and web, developing consumer-facing and retailer-facing communications that are on-brand, timely, and aligned to key brand moments and company objectives
  • Align B2B email and communications execution with the broader B2B comms strategy set by the Strategy Lead
  • Partner with Sales and Customer Service teams to craft and share relevant updates in a timely manner
  • Partner with Global leads (EU and UK), to align on programming, ensuring a cohesive global output with regional nuances
  • Create and own email channel strategy for B2B and D2C audiences in partnership with the Director, executing against business and brand goals across retailer announcements, launches, incentives, campaign activations, and seasonal initiatives
  • Own the end-to-end execution of email campaigns, from concept through send, including asset coordination, QA, and scheduling
  • Develop messaging and evolve formats for email that optimize engagement and drive incremental activity
  • Own market and launch communications timelines, ensuring retailers receive timely updates on collections, order deadlines, styles at risk, discontinuations, and ship windows with enough lead time to act
  • Collaborate with graphic design to optimize the look and feel of emails, elevating visual quality and evolving layouts into more effective designs
  • Partner with Digital Product & Engineering and Sales to align the email calendar with business needs, launches, and key promotional moments

Requirements

  • 4-5 years of experience in B2B email marketing, with hands-on ownership of both writing and execution
  • Background in the bridal industry a plus. You understand the retail landscape, the wholesale audience, and the seasonal rhythms of the business
  • Proficiency in HubSpot, including campaign management, workflows, and reporting
  • Experience building and optimizing automated email journeys, from simple triggers to multi-step behavioral flows
  • Experience working within Salesforce
  • Comfortable analyzing email performance data and using it to shape content and segmentation decisions, with familiarity in basic testing frameworks
  • Ability to think creatively, strategically and technically
  • Strong organizational skills and attention to detail. You manage multiple sends without things falling through the cracks
  • Clear communicator who can work cross-functionally and translate strategy into execution
  • Comfortable in a fast-paced environment where priorities shift and timelines are tight

Preferred

  • Background in the bridal industry a plus.

Benefits

  • Health, dental, and vision insurance with ancillary options
  • 401(k) with company match
  • Paid time off (vacation, sick days, holidays)
  • Family Building Benefits
  • Tuition Reimbursement
  • Employee discounts and more
Justin Alexander logo

Justin Alexander

3.7 Glassdoor

Justin Alexander is a world leader in designing, manufacturing and distributing bridal fashion. Today, its brands include Justin Alexander, Justin Alexander Signature, Adore by Justin Alexander, Lillian West, Sincerity Bridal, Thanks & Goodluck, Viktor&Rolf Mariage and Savannah Miller. Justin Alexander is a private, family-owned company with offices in New Jersey, London, Alblasserdam and Hong Kong, and its collections are sold by more than 2,000 authorized retailers worldwide.

Founded in 1946
Springfield, New Jersey, USA
118 employees (25 in marketing)
73% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
243.3K
Monthly Google Ads Budget
$34K
Traffic Source Mix
Search
39%
Direct
48.1%
Referral
5.2%
Social
7%
Paid
0.6%

Headcount Trend

Current headcount: ~118

Marketing Team

Marketing Team Size
13 (11% of company)
Marketing Roles Posted (Last 30 Days)
1