Digital Campaign Coordinator - Media Partners

Responsibilities

• serves as the operational and communication hub between Townsquare Ignite and our external Media Partners (media companies and agencies).
• This role supports established Media Partner relationships—helping facilitate communication, campaign execution, and ongoing performance management.
• You will work closely with Partner stakeholders, Ignite sales leadership, campaign managers, and internal buying teams to ensure campaigns are launched accurately, optimized effectively, and supported with proactive, professional communication.
• Pre-Sale: Support Partner Discovery & Strategy: Participate in strategy conversations with Media Partners to understand client objectives, KPIs, and targeting needs.
• Assist with Proposal Development: Collaborate with Ignite sales and internal teams to build compelling proposals aligned with partner and end-client goals.
• Provide Timely, Insightful Communication: Respond to Media Partner inquiries within 24 hours, ensuring clarity, professionalism, and data-backed recommendations.
• Align Internal Teams: Ensure all necessary details (targeting, budget, flight dates, KPIs, creative specs) are clearly documented and communicated prior to campaign launch.
• Post-Sale: Facilitate Campaign Setup & Launch: Gather and organize campaign details, confirm insertion orders, and collaborate with Digital Campaign Managers to ensure accurate trafficking, pacing, and delivery.
• Act as Relationship Liaison: Serve as a primary day-to-day point of contact for Media Partners regarding campaign status, updates, and troubleshooting.
• Monitor Performance & Drive Optimization: Review reporting dashboards and performance data to identify trends, optimization opportunities, and upsell potential.

Requirements

• 1+ years experience in digital advertising
• 4-year college degree or comparable work experience required
• Manages time; focuses on urgent and important tasks; avoids procrastination; follows up; shows strong attention to detail; meets deadlines
• Exceptional Communicator. Experience taking the lead in interdepartmental projects.
• Experience with digital ad messaging best practices (does not build the ads)
• Actively listens; clearly and effectively conveys information; uses professional telephone skills; demonstrates effective business writing skills; shows excellent grasp of grammar
• Exhibits good interpersonal skills; collaborates with others; maintains composure when faced with difficult situations and personalities

Benefits

• 3 weeks of PTO (+ 9 paid holidays)
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Casual, high-energy work environment
• Opportunity for upward mobility
• Company provided laptop